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Jan. 17, 2025, 3:37 p.m.
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Apple Discontinues AI-Powered News Summarization Following Media Backlash

Brief news summary

Apple has decided to discontinue its news aggregation and summarization feature just six months after its launch due to backlash from UK media over inaccuracies. A notable incident involved a false notification about Luigi Mangione linked to the murder of Brian Thompson, which sparked concerns from outlets like the BBC about misleading information. In response, Apple issued a software update for developers. Alongside the end of news summaries, Apple plans to introduce a warning for users who opt into notification summaries from other apps, indicating that these features are still in development and may contain errors. This decision seeks to address broader concerns related to the reliability of emerging A.I. technologies, which have faced similar accuracy issues in products from companies such as Google and Microsoft in 2022. Despite A.I.'s potential to drive economic change, skepticism lingers regarding its practicality and whether its benefits will ultimately outweigh its costs.

Less than six months after introducing a variety of artificial intelligence features, Apple is discontinuing one of its hallmark functions: the aggregation and summarization of news notifications. The announcement came on Thursday via a software update for developers, following backlash from British media organizations that claimed Apple’s software was inaccurately portraying news stories. In December, the BBC was among the first to pressure Apple for a software revision. This plea surfaced after the BBC issued a notification regarding Luigi Mangione, the suspect in the murder of Brian Thompson, a health insurance executive, in New York City. Reports on some iPhones inaccurately summarized BBC news by stating, “Luigi Mangione shoots himself, ” which was not true. Alongside disabling news summary features, Apple indicated it will introduce a disclaimer for users who have opted to receive notification summaries for other applications. This alert will inform users that the feature is still under development and may contain errors. The problematic summarization function represents the latest in a series of challenges encountered by new A. I. products. Last year, Google released a chatbot that misguidedly suggested people consume rocks and adhere glue on pizza. Microsoft delayed features in an A. I. computer due to security concerns. Additionally, Humane, a start-up that secured $240 million for an A. I. -enabled device called the Ai Pin, faced criticism from tech reviewers for inaccuracies in its system. These initial difficulties with A. I. products have raised doubts about the technology's immediate prospects.

While A. I. has the capability to answer inquiries, create visuals, and generate code, it has been celebrated for its potential to transform businesses and generate trillions in economic value. However, some investors on Wall Street and in Silicon Valley question whether A. I. will soon deliver sufficient benefits to warrant its considerable expenses. Thank you for your understanding as we confirm access. If you are in Reader mode, please exit and log in to your Times account, or subscribe to get full access to The Times. Thank you for your understanding while we verify access. Already a subscriber?Log in. Interested in all of The Times?Subscribe.


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