Appliance repair is rarely one visit. Somebody calls about a refrigerator that stopped cooling or a washer that will not drain, the technician diagnoses a failed part, it is ordered, and a week later a second visit finishes the job — and all of that has to stay attached to one machine, at one address, under one service fee. Neuron Expert is appliance repair software built for exactly that shape: the brand and model captured on the call, the diagnosis and service fee on the job, the parts order tracked against it, and the return visit as a second visit on the same job rather than a new booking that loses the history.
Free Appliance Repair CRM + free Appliance Repair website. Forever.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
The appliance job, from call to return visit
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Comparing Appliance Repair software?
Compare Appliance Repair software alternatives before you move your customers and jobs.
Start with the appliance repair workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
Appliance Repair Software FAQ
How does it handle a job that needs a part ordered?
The diagnosis and the part live on the job, and the second trip is another visit on that same job — so the money, the history and the warranty conversation stay together instead of splitting across two unrelated bookings.
Does the model number actually get captured?
Yes — brand, model and appliance type are fields on the record, asked for on the call. That is what makes the difference between arriving with the right part and arriving to look at it.
Is the appliance repair software really free?
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities.
Is this what Neuron was built on?
Yes. Appliance repair is the trade the platform was built for first and the one it runs in production, which is why the parts-and-return-visit shape is in the data model rather than bolted on.