Appliance repair is rarely one visit. Somebody calls about a refrigerator that stopped cooling or a washer that will not drain, the technician diagnoses a failed part, it is ordered, and a week later a second visit finishes the job — and all of that has to stay attached to one machine, at one address, under one service fee. Neuron Expert is free appliance repair software built for exactly that shape: the brand and model captured on the call, the diagnosis and service fee on the job, the parts order tracked against it, and the return visit as a second visit on the same job rather than a new booking that loses the history.
The appliance job, from call to return visit
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Customers, jobs, scheduling, technician app.
Pay-as-you-go AI
Only the minutes the receptionist answers.
No per-seat subscription
Add your crew without adding a bill.
Appliance Repair Software FAQ
How does it handle a job that needs a part ordered?
The diagnosis and the part live on the job, and the second trip is another visit on that same job — so the money, the history and the warranty conversation stay together instead of splitting across two unrelated bookings.
Does the model number actually get captured?
Yes — brand, model and appliance type are fields on the record, asked for on the call. That is what makes the difference between arriving with the right part and arriving to look at it.
Is the appliance repair software really free?
The CRM, booking, dispatch and technician portal are free forever. Only the optional AI is pay-as-you-go — the receptionist's minutes, telephony or programmatic SEO — billed from a wallet for what you actually use.
Is this what Neuron was built on?
Yes. Appliance repair is the trade the platform was built for first and the one it runs in production, which is why the parts-and-return-visit shape is in the data model rather than bolted on.