Is Neuron Expert really free?+
Yes. The full CRM — customers, jobs, history, online booking, dispatch and the technician portal — is free forever, with no card required to start. You only pay for the optional AI services you choose to use, such as the AI receptionist, telephony or programmatic SEO.
How does pay-as-you-go AI pricing work?+
There are no monthly AI plans. You top up a wallet and each AI service draws from it only as you use it — for example, a generated SEO page costs $1 to create and $0.50 to improve. You can turn any AI service off at any time, and you never pay a subscription for them.
Which field-service businesses is it for?+
It's built for hands-on service businesses: HVAC, plumbing, electrical, appliance repair, garage door, locksmith, roofing, pest control, pool service, landscaping, cleaning, handyman and more.
What does the AI receptionist do?+
It answers calls 24/7, qualifies the caller, books the appointment straight into your calendar, and logs the full call history against the customer — so no lead is missed.
What does the programmatic SEO feature actually do?+
The AI analyzes a page, proposes concrete fixes and lets you preview the exact changes — all for free. You only pay when you decide to apply them. It improves your on-page SEO score (for example 74 → ~86); it improves your page, it does not promise Google traffic.
Do I need a credit card to get started?+
No. You can start using the free CRM with no card. A payment method is only needed if you choose to use the pay-as-you-go AI services.
Can I manage my own technicians and dispatch?+
Yes. Neuron Expert includes a working dispatcher view and a technician app — dispatchers manage requests and routes, and technicians get tasks and statuses in real time.
How much can I save switching from Jobber, Housecall Pro or Workiz?+
Most field-service teams pay $300–$500/month for CRM software like Jobber, Housecall Pro, Workiz or ServiceTitan. With Neuron Expert the CRM is free forever, so that recurring bill goes to $0 — you only pay for the AI you actually use. For a typical crew that's several thousand dollars a year back in your pocket.
Can I import my customers and jobs?+
Yes. You can import your existing customers and job history so you start with your real data, not an empty account. Bring in your customer list, contact details and past jobs, then keep working.
Can I migrate from Housecall Pro?+
Yes. Export your customers and job history from Housecall Pro and import them into Neuron Expert. The full CRM, booking and dispatch are free, so you can move over without paying a subscription during the switch.
Can I migrate from Jobber?+
Yes. You can bring your Jobber customers and jobs into Neuron Expert and pick up where you left off — with a free CRM instead of a monthly plan.
Can I migrate from Workiz or ServiceTitan?+
Yes. Neuron Expert is built as a full replacement for field-service CRMs like Workiz and ServiceTitan. Import your data, connect your number, and run booking, dispatch and the technician app for free.
Can I keep my existing phone number?+
Yes. You can connect a phone number for calls and texts, and use the AI receptionist and call tracking on top of it. Telephony is pay-as-you-go — you pay for the minutes and messages you use, plus a small monthly fee for the dedicated number.
Can technicians use it on an iPhone or Android?+
Yes. The technician portal works in any mobile browser on iPhone and Android — technicians see their assigned jobs, customer details, addresses and statuses in real time, with nothing to install.
Can dispatchers work remotely?+
Yes. Neuron Expert is fully cloud-based, so dispatchers can manage requests, assign jobs and track the team from anywhere — the office, home or on the road.
Can I run multiple offices or locations?+
Yes. You can run multiple brands or locations from one account, each with its own numbers, schedule and team — useful as you grow into new cities.
How long does it take to get started?+
Minutes. Create your business, and the CRM, booking and dispatch are ready immediately — no onboarding calls and no card required. Importing your existing customers and connecting a phone number takes a little longer but is straightforward.
How does the AI receptionist telephony work?+
You connect a phone number and the AI receptionist answers inbound calls 24/7 in multiple languages, qualifies the caller and books the job into your calendar. Calls, minutes and SMS are billed pay-as-you-go from your wallet — there's no monthly platform plan, just a small monthly fee for your dedicated business number.
How does programmatic SEO bring in leads?+
Neuron Expert generates local, service-specific pages (for example “AC repair in [your city]”) that target the searches your customers actually type. You preview every page for free and only pay when you publish — turning your website into a steady source of local field-service leads.
Is my data safe and private?+
Yes. Your data is hosted in the cloud with encryption in transit, regular backups and access controls. Your customer data is yours — it is never sold, and you can export it at any time.
Can I cancel or stop paying at any time?+
There's nothing to cancel — the CRM is free with no subscription. You can turn any pay-as-you-go AI service on or off whenever you want, and if you stop using AI, your bill goes back to $0 while the CRM keeps working.
What languages does the AI support?+
The AI receptionist answers and books calls in 20+ languages, so you can serve customers in the language they call in — useful for diverse local markets.