Every electrical call gets answered — breaker trips, panel quotes, 3am or 3pm.
A breaker that keeps tripping at 11pm, or outlets that went dead mid-afternoon while the homeowner has the panel cover off — neither of those callers is going to leave a voicemail and wait until Monday. Your crew is usually mid-install or on a ladder somewhere when calls like that come in, which is exactly when the phone goes unanswered. Neuron takes every one of those calls itself, whether it's a panel upgrade quote at lunchtime or a tripped breaker at 3am, and hands the office a written note of what the caller described instead of a missed-call log.
The panel trouble doesn't wait for office hours
A homeowner staring at a dead circuit or a breaker that won't reset isn't going to sit on hold, and your crew can't stop mid-job to grab a call. Neuron answers instantly, day or night, so that call doesn't roll to voicemail or the next electrician in the search results.
It sorts the trip from the estimate
The AI works out whether the caller has a breaker that keeps tripping, several outlets that went dead at once, or just wants a quote on a panel upgrade or a lighting job, then writes down the address and how urgent it sounds — in a form your dispatcher can act on right away.
It comes with your subscription
The free scheduling and CRM tools stay free whether the phone is quiet or ringing all night. The AI receptionist that answers electrical calls is included with Business Core rather than sold as a separate service — it comes with a paid Copper, Silver or Gold subscription.
24/7 answering service — FAQ
Do I still need a live person answering after hours?
No — the AI receptionist covers evenings, weekends and overnight calls on its own, for a fraction of what staffing a live electrical answering service would cost.
Can it tell a breaker emergency from a routine wiring question?
Yes — it can tell a live safety concern like a tripped breaker or dead outlets apart from a routine panel-upgrade or lighting-install request, and flags the urgent one for you.
What does it cost?
The AI receptionist and business phone come with a paid Copper, Silver or Gold subscription; the CRM stays free either way — included with Business Core rather than sold as a separate service.
Will it book a panel upgrade estimate on its own?
Yes — it captures the address, the panel or wiring detail the caller gave, and gets it onto your calendar so it's waiting for you in the morning.