After-hours answering for electrical contractors — evenings and weekends covered.
It's a little after six, the crew has clocked out, and a homeowner with a breaker that keeps tripping is calling around the neighborhood for anyone who'll pick up. Most electrical shops let that call roll to voicemail until Monday, and by then the caller has already booked someone else. Neuron takes your line after hours — evenings, weekends, holidays — and hands you a written note of what came in instead of a string of missed calls.
Nights and weekends are when panels fail
A breaker that won't reset or outlets that went dead rarely wait for business hours, and a homeowner who gets voicemail at 8pm calls the next electrician on the list. Every one of those after-hours calls that goes unanswered is a wiring job or a panel upgrade quote handed to someone else.
It picks up on your schedule, not around the clock
Forward your electrical line to Neuron for the hours you choose — after the office closes, weekends, holidays — and it answers those calls itself. It works out whether the caller has a live breaker problem or just wants a panel or lighting estimate, and writes down the address and urgency the way your dispatcher needs it.
You still answer live during the day
This only picks up when you tell it to — daytime calls keep going to you or your team exactly as they do now. Nothing about how you run the shop from 8 to 5 changes; Neuron just closes the gap after you've gone home.
After-hours answering — FAQ
Does it answer all day, or only after hours?
Only the hours you set — forward your electrical line to Neuron evenings, weekends and holidays, and keep answering live yourself during the day.
Can it tell a breaker emergency from a routine panel quote request?
Yes — it separates a live safety issue like a tripped breaker or dead outlets from a routine wiring or panel-upgrade question, and flags the urgent one so you see it first.
Will an after-hours call actually get onto my schedule?
Yes — it captures the caller's address and the panel, wiring or lighting detail they gave, and puts the job on your calendar so it's waiting for you in the morning.
What does after-hours coverage cost?
Pay-as-you-go by the minute on top of the free CRM — you're billed only for the after-hours minutes it actually answers, nothing for a quiet night.