Neuron Expert

AI receptionist for plumbing — it knows a leak can't wait for a callback.
Sorts leak emergencies from routine calls and books the right window.

Want me to set it up around your plumbing emergency rules, service area and booking windows?

Try an example or start typing

You stay in control. We build, you decide.

Pricing · Your Neuron Core

Build your company around one Core.

The same company structure you get in the workspace — departments, connections, plan and limits in one picture.

Your company · 4 departments
OWNER CORE
Your company
Copper
IT connections
Production connections
Included departments

One platform, three jobs

Choose the part of your plumbing business you are solving.

This page is specifically about the Plumbing AI receptionist — answering, qualifying and booking inbound calls.

“I have a leak under the sink.” “My drain is backing up.” “The water heater stopped working.” Three different plumbing calls, three different levels of urgency — and the wrong guess either books an emergency slot for something that could wait or leaves an active leak on hold until Thursday. Neuron's receptionist answers 24/7, asks whether water is actively leaking and whether the shut-off has been closed, checks the address against your service area, and books an emergency or routine slot by the rules your office set.

Free Plumbing CRM + free Plumbing website. Forever.

Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.

Built for plumbers, not generic field service

From the leak call to the invoice.

Plumbing days run on emergency and after-hours calls mixed with routine appointments — dispatch has to route the right tech, pull up property and equipment history, and carry the job through an estimate, an invoice and the follow-up.

Emergency calls at any hourLeaking pipes don't wait. You need a system that captures every call.
Dispatch chaosFind the right tech, check availability, and get them on the way — fast.
No customer contextLack of history, equipment records, and past jobs slow you down.
Paperwork & paymentsEstimates, approvals, invoices, and payments spread across tools.

What the plumbing day looks like

All the pieces. Working together.

Plumbing: The AI receptionist answers, triages the leak and books it as urgent — day or night.

1. Emergency leak call

The AI receptionist answers, triages the leak and books it as urgent — day or night.

Plumbing: The nearest available tech gets the job, with the address and issue already attached.

2. Dispatch the right tech

The nearest available tech gets the job, with the address and issue already attached.

Plumbing: Past visits, fixtures and notes for the property are one click away before the tech arrives.

3. Job & property history

Past visits, fixtures and notes for the property are one click away before the tech arrives.

Plumbing: Model, install date and service history stay attached to the property, not a sticky note.

4. Water-heater details

Model, install date and service history stay attached to the property, not a sticky note.

Plumbing: The estimate the customer approved becomes the invoice — no re-typing the job twice.

5. Estimate to invoice

The estimate the customer approved becomes the invoice — no re-typing the job twice.

Plumbing: The technician works from the same record in the field app, from arrival to sign-off.

6. Tech in the field

The technician works from the same record in the field app, from arrival to sign-off.

The same CRM, booking, dispatch and technician portal — see the full breakdown.

A real plumbing call, start to booking

The caller says

My water heater stopped working and there's water on the floor.

What Neuron does

  1. 1Asks whether water is actively leaking and whether the shut-off valve has been closed
  2. 2Confirms the service address and checks it against your service area
  3. 3Establishes urgency — an active leak today, or a routine appointment
  4. 4Offers the emergency or routine windows your rules allow
  5. 5Reads the details back before confirming

Booking created in an emergency or routine slot, with the leak description and shut-off status already on the job.

What happens after the call

1
Urgency capturedActive leak, no water, drain backup or routine estimate, recorded from the call.
2
Visit bookedAn emergency window or routine slot, using your own booking rules.
3
CRM updatedPipe, water-heater and prior-job context stays on the property record.
4
Technician gets contextThe reason, urgency and property history are ready before the visit.

Free CRM forever

Customers, Jobs, Scheduling, Core work records — always free.

7-day Copper trial

Starter AI/voice credits included

Copper $99/mo

After the 7-day Copper trial, continue on Copper or return to free Core. Your CRM and company data stay in place.

Free CRM forever

Free basic website with a verified customer-owned domain. Core: $0 forever.

Business Core from $99/mo

AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.

Current Business Core tiers

Copper $99/mo · Silver $299/mo · Gold $999/mo

See pricing

Plumbing insights from the Neuron newsroom

Trades

Annual Backflow Testing Now Mandatory: What Plumbers and HVAC Contractors Need to Know

The 2024 International Plumbing Code requires yearly backflow preventer inspections to keep potable water safe and avoid contamination liability. Service contractors who add certified testing to their offerings can meet client compliance needs and protect their reputation.

Read analysis
Trades

Plumbing Industry Faces 550,000-Worker Gap by 2027—What It Means for Your Service Business

A new economic analysis projects a severe plumbing labor shortage by 2027, driven by falling apprenticeship enrollment and an aging workforce. For HVAC, electrical, and appliance-repair shops competing in the same talent pool, the shortage signals rising wage pressure and an urgent need to lock in skilled workers now.

Read analysis
Trades

2026 Plumbing Pricing Reality: Why Flat Rates Matter More Than Hourly Blends

New labor benchmarks show plumbing techs cost $53–$58 per hour to employ, but only 55–65% of paid time is billable. Owners relying on hourly rates instead of flat pricing leave thousands on the table.

Read analysis

Plumbing AI Receptionist FAQ

Does it know when a plumbing call is an emergency?

It asks the questions that decide urgency — is water actively coming in, has the shut-off been closed — and books into the emergency or routine slots your rules define. It is not making the repair judgment, only collecting what your triage rules need.

What if the caller doesn't know where the shut-off valve is?

It records what the caller can tell it rather than walking them through the property. Locating a shut-off is a job for the technician on site, not a phone diagnosis.

What does it cost?

AI Receptionist is included with Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies.

Can I hear it first?

Yes — you can talk to the plumbing receptionist from this page and hear how it handles the call.

Talk to Neuron →