A plumbing call is rarely a scheduling problem until it suddenly is. A leaking pipe under a sink, a drain that's backed up into the tub, a water heater that quit overnight — each one has to be sorted into today's emergency slots or a routine estimate visit, and whoever answers has to know which technician is closest and what this address's plumbing history already says. Neuron Expert is plumbing software built for that split: emergency booking alongside scheduled work, a dispatch board sorted by who's closest, and a technician app that carries the property's pipe and water heater history into the driveway.
Free Plumbing CRM + free Plumbing website. Forever.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
Built for plumbers, not generic field service
From the leak call to the invoice.
Plumbing days run on emergency and after-hours calls mixed with routine appointments — dispatch has to route the right tech, pull up property and equipment history, and carry the job through an estimate, an invoice and the follow-up.
What the plumbing day looks like
All the pieces. Working together.
1. Emergency leak call
The AI receptionist answers, triages the leak and books it as urgent — day or night.
2. Dispatch the right tech
The nearest available tech gets the job, with the address and issue already attached.
3. Job & property history
Past visits, fixtures and notes for the property are one click away before the tech arrives.
4. Water-heater details
Model, install date and service history stay attached to the property, not a sticky note.
5. Estimate to invoice
The estimate the customer approved becomes the invoice — no re-typing the job twice.
6. Tech in the field
The technician works from the same record in the field app, from arrival to sign-off.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Customers, Jobs, Scheduling, Core work records — always free.
7-day Copper trial
Starter AI/voice credits included
Copper $99/mo
After the 7-day Copper trial, continue on Copper or return to free Core. Your CRM and company data stay in place.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Comparing Plumbing software?
Compare Plumbing software alternatives before you move your customers and jobs.
Start with the plumbing workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
Plumbing Software FAQ
How does it handle an emergency leak call?
The call becomes a booking in today's emergency slots, and the property record travels with it — pipe age, past plumbing issues, whether the water heater has been serviced before. The technician sees that before knocking instead of asking the homeowner to repeat it.
Does it separate emergencies from routine plumbing work?
Yes. Emergency slots sit on the same dispatch board as scheduled estimate and installation work, so one leak call does not quietly eat the rest of the day's bookings.
Is the plumbing software really free?
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities.
What does it replace?
The separate scheduling and dispatch tools a small plumbing company ends up paying for. It is not a parts-supplier integration; it is the office side of getting from the leak call to the invoice.