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Plumbing CRM — the record remembers the pipe, not just the customer.
Your customers, jobs and history in one place.

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The same property calls a plumber back for years: the water heater installed in 2019, the pipe run under the kitchen, the drain that was snaked twice already this year. A record with just a name and a phone number cannot carry any of that. Neuron keeps property notes, past plumbing issues, water heater details and estimates and job notes against the address, so the next call starts with the pipe's actual history instead of starting over.

Built for plumbers, not generic field service

From the leak call to the invoice.

Plumbing days run on emergency and after-hours calls mixed with routine appointments — dispatch has to route the right tech, pull up property and equipment history, and carry the job through an estimate, an invoice and the follow-up.

Emergency calls at any hourLeaking pipes don't wait. You need a system that captures every call.
Dispatch chaosFind the right tech, check availability, and get them on the way — fast.
No customer contextLack of history, equipment records, and past jobs slow you down.
Paperwork & paymentsEstimates, approvals, invoices, and payments spread across tools.

What the plumbing day looks like

All the pieces. Working together.

Plumbing: The AI receptionist answers, triages the leak and books it as urgent — day or night.

1. Emergency leak call

The AI receptionist answers, triages the leak and books it as urgent — day or night.

Plumbing: The nearest available tech gets the job, with the address and issue already attached.

2. Dispatch the right tech

The nearest available tech gets the job, with the address and issue already attached.

Plumbing: Past visits, fixtures and notes for the property are one click away before the tech arrives.

3. Job & property history

Past visits, fixtures and notes for the property are one click away before the tech arrives.

Plumbing: Model, install date and service history stay attached to the property, not a sticky note.

4. Water-heater details

Model, install date and service history stay attached to the property, not a sticky note.

Plumbing: The estimate the customer approved becomes the invoice — no re-typing the job twice.

5. Estimate to invoice

The estimate the customer approved becomes the invoice — no re-typing the job twice.

Plumbing: The technician works from the same record in the field app, from arrival to sign-off.

6. Tech in the field

The technician works from the same record in the field app, from arrival to sign-off.

The same CRM, booking, dispatch and technician portal — see the full breakdown.

What happens after the call

1
Request createdCaller, what they need and the address, saved with the transcript.
2
Visit bookedAn appointment in a window that fits the work.
3
CRM updatedThe customer and the job, ready for the next call from them.
4
You get the jobEverything the call established, on a job you can finish and bill.

Free CRM forever

Customers, Jobs, Scheduling, Core work records — always free.

7-day Core Trial

Starter AI/voice credits included

Core $99/mo

Keep paid Core running. If you don't convert, your free CRM and company data stay in place.

Free CRM forever

Customers, jobs, scheduling, technician app.

Pay-as-you-go AI

Only the minutes the receptionist answers.

No per-seat subscription

Add your crew without adding a bill.

See pricing

Plumbing insights from the Neuron newsroom

Trades
Trades

September 2023 Lead-Free Certification Deadline: What Plumbers Need to Know

Federal regulations require all plumbing products used in potable water systems to be certified lead-free by September 1, 2023, with strict limits on weighted average lead content. Non-compliance can expose your business to liability and regulatory action.

Read analysis
Trades
Trades

California's Lead-Free Plumbing Rules: What Licensed Contractors Must Verify on Every Job

California enforces stricter lead-free standards than federal law, requiring dual NSF certifications and restricting which materials you can specify on permitted work. Understanding the scope, exemptions, and documentation rules protects your license and keeps your invoices defensible.

Read analysis
Trades
Trades

Plumbing Workforce Shortage Could Cost Your Business—Here's What to Expect

The plumbing industry is heading toward a 550,000-worker shortfall by 2027, creating intense competition for skilled labor and pushing wages upward. Understanding the market dynamics behind this crunch can help you plan hiring, pricing, and retention strategies now.

Read analysis

Plumbing CRM FAQ

How does it handle an emergency leak call?

The AI receptionist answers immediately, asks the questions that matter for a leak, and books it as an urgent visit instead of a routine appointment.

Does it separate emergencies from routine plumbing work?

Yes — urgent calls are flagged and scheduled differently from routine appointments, so an emergency never waits behind a maintenance visit.

Is the plumbing software really free?

The CRM — customers, jobs, scheduling and core work records — is free forever. You only pay for the AI receptionist and voice usage you actually use, after a 7-day Core trial.

What does it replace?

A mix of a paper or spreadsheet job list, a separate scheduling tool and a missed-call problem — Neuron runs customers, jobs, dispatch, estimates and invoicing from one place.

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