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Oct. 11, 2024, 12:39 p.m.
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Visa Protect Leverages AI to Combat E-commerce Fraud

Research indicates that the surge in e-commerce is projected to result in $362 billion in fraud losses from 2023 to 2028. The rise of AI enhances fraudulent tactics, making activities like card enumeration and deepfakes more efficient, imposing substantial losses on businesses and consumers alike. To combat these challenges, Visa Protect offers an AI-driven suite of solutions, including real-time risk scoring, aimed at safeguarding digital transactions. With the increasing presence of card-not-present (CNP) transactions, which lack the security measures of physical cards, financial institutions face unique difficulties. While effective security methods can prevent fraud, they may also lead to legitimate transactions being declined, prompting customers to switch providers. James Mirfin, SVP and global head of risk and identity solutions at Visa, highlights that AI and bots enhance the efficiency of fraud tactics, adding that generative AI is increasingly used in phishing schemes.

The consequences of fraud are stark, causing financial strain on consumers and significant operational challenges for merchants and banks. Visa has been at the forefront of AI in fraud prevention for over three decades, assessing billions of transactions annually through its Visa Protect solutions. These solutions provide merchants and financial institutions with real-time risk assessments across various transaction points, allowing them to make informed decisions based on their own risk tolerance. In fiscal year 2023, Visa successfully thwarted $40 billion in fraudulent transactions and offers nearly 200 products aimed at risk management and payment safety. Their evolving risk-scoring methods continuously adapt to counteract advancing fraud techniques, illustrating the pressing need for robust protection measures. In summary, while the threat of fraud is escalating due to sophisticated technology, AI tools like Visa Protect play a crucial role in protecting businesses and securing consumer transactions, helping to ensure smoother and safer payment experiences. For more insights on safeguarding payments, you can explore Visa Protect's solutions.



Brief news summary

E-commerce fraud losses are expected to exceed $362 billion between 2023 and 2028, driven by an increase in online transactions. Fraudsters are utilizing advanced techniques such as card enumeration and deepfakes, leading to substantial financial losses for both consumers and businesses. To counter these threats, Visa Protect has launched an AI-powered solution for real-time risk assessment. James Mirfin, Senior Vice President of risk and identity solutions at Visa, highlights that while AI advancements enhance fraudulent practices, they also facilitate rapid attacks resulting in annual losses over $1 billion. The rise of generative AI complicates cybersecurity, with phishing schemes posing significant risks to individuals and organizations. As e-commerce continues to expand, the growth in card-not-present (CNP) transactions creates major security challenges for financial institutions, which often lack adequate protective measures. Striking a balance between robust security and minimizing the rejection of legitimate transactions is essential for maintaining consumer trust. For more than three decades, Visa has utilized AI to analyze billions of transactions. The Visa Protect suite equips merchants and financial services with essential tools like dynamic risk scoring, allowing for continuous adaptation to emerging fraud tactics, thereby enhancing online shopping safety for everyone.

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