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July 31, 2025, 10:24 a.m.
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AP-NORC Poll Reveals Generational Differences in AI Usage Among American Adults

Brief news summary

A recent AP-NORC poll highlights diverse uses of artificial intelligence (AI) among American adults, revealing notable generational differences. About 60% use AI for information searches, rising to 74% among those under 30. Fewer adults apply AI for work-related tasks (40%), drafting emails, or editing images (around one-third), and only about 25% for shopping or entertainment. AI companionship is least common, under 20%, but younger adults show greater interest. A significant age gap exists in creative use: 60% of under-30s use AI for brainstorming versus 20% over 60. The survey also notes cautious attitudes toward AI-generated content, with many preferring traditional sources for complex or sensitive topics like medical advice. Overall, AI’s role in American life is growing but adoption remains selective and influenced by age. The findings emphasize the need to address trust, accuracy, and ethics to enhance AI’s benefits across diverse groups.

A recent AP-NORC poll has illuminated the diverse ways American adults incorporate artificial intelligence (AI) into their everyday lives. The survey uncovers notable variations in usage across different age groups, showing that while AI is becoming a key tool for information searching, its application in other areas remains less widespread. The results reveal that about 60% of adults use AI technologies to seek information. This percentage rises to 74% among those under 30. Despite this strong reliance on AI for information retrieval, fewer Americans employ AI for other routine tasks. Regarding work-related uses, only around 40% of respondents say they use AI tools. Likewise, roughly one-third utilize AI for specific functions such as drafting emails or editing images, indicating a selective adoption of AI in professional and creative contexts. Shopping and entertainment show varied levels of AI engagement as well. About one-quarter of participants use AI in their shopping activities, a minority compared to its use for information searches. The least common application involves AI companionship—interactions with conversational agents or virtual assistants designed for social purposes—with under 20% overall utilizing these services. However, younger adults are more inclined toward this form of AI use than older generations. Generational differences become more apparent in AI’s use for brainstorming and idea generation.

Around 60% of individuals under 30 turn to AI for creative inspiration and problem-solving, while this figure drops dramatically to 20% among those over 60, highlighting a significant gap in comfort and trust regarding AI’s creative potential. The survey also reveals cautious attitudes toward AI-generated content. For example, Sanaa Wilson, a 28-year-old data scientist, demonstrates this skepticism by opting to avoid AI-generated summaries when researching complex issues, preferring more reliable sources. This reflects a nuanced user perspective that views AI as a tool rather than an unquestioned authority. Concerns about accuracy also shape AI's role in healthcare-related tasks. Audiologist Courtney Thayer uses AI for meal planning but deliberately refrains from relying on AI for medical advice, mirroring widespread apprehension about the technology’s reliability in sensitive areas. Overall, the AP-NORC poll highlights the increasing integration of AI into daily life while underscoring the varying attitudes and adoption rates across different demographics. Younger adults show broader and more diverse engagement, especially in creative and social domains, whereas older adults use AI more cautiously, mainly for information retrieval. These patterns suggest that although AI is becoming a fixture in American homes and workplaces, its applications are approached with caution and selectivity shaped by generational viewpoints. As AI technologies advance in accuracy and ease of use, recognizing these demographic divides will be essential for developers, policymakers, and educators aiming to optimize AI’s societal benefits. With AI usage expanding, issues surrounding trust, accuracy, and ethical deployment remain prominent. This survey offers a crucial snapshot of current public interaction with AI, providing key insights into how technology is transforming information consumption, creativity, work habits, and social connections across contemporary America.


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