Brief news summary

BNY has announced the launch of its proprietary AI tool, Eliza, which allows employees to create bespoke virtual assistants for specific tasks. Eliza utilizes a combination of OpenAI's GPT-4, Google's Gemini, and Meta's Llama to approach problems in a unique way. Currently being used by a quarter of BNY's employees, Eliza aims to improve efficiency and productivity within the organization. The widespread adoption of generative AI by CEOs in the financial services sector is also highlighted, with over half considering it crucial for gaining a competitive advantage. However, the implementation of AI technology within organizations requires a culture change, and success depends on people's adoption of the technology. Despite this, CEOs are eager to accelerate AI adoption, even though talent acquisition in key technology roles remains a challenge. The study emphasizes the importance of upskilling programs to meet the shifting workforce needs in the financial services sector.