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Dec. 17, 2025, 9:32 a.m.
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eSelf AI Revolutionizes Real Estate with 24/7 AI-Powered Customer Service and Virtual Tours

Brief news summary

Artificial intelligence is revolutionizing industries like real estate, with Israeli startup eSelf AI at the forefront by combining large language models and visual media. Their platform enables users to interact via chat while sharing images and videos seamlessly. CEO Alan Bekker highlights that clients can develop customized AI bots for customer service, education, or real estate needs. A major success is Porta da Frente Christie's, a real estate brokerage attributing $100 million in sales to AI-driven leads. CEO João Cília notes managing over 5,000 properties is impossible manually, but their AI agent efficiently handles data, delivers fast, high-quality service, gathers client preferences, searches listings, schedules virtual tours, and provides detailed property info. Offering 24/7 support, it benefits clients across time zones and reduces overnight staffing. This AI innovation is transforming traditional property searches, simplifying and enhancing experiences for clients and businesses alike.

Artificial intelligence is swiftly reshaping numerous industries, with the real estate sector being no exception. The Israeli startup eSelf AI is transforming customer interactions by allowing users to have their questions answered at any hour, whether it's 3:00 PM or 3:00 AM. "We are more than just a speaking face responding on behalf of an agent; we also provide capabilities to share videos and images, " said Alan Bekker, co-founder and CEO of eSelf AI, in an interview with Fox Business Digital. Bekker explained that their technology enhances large language models (LLMs) into a visual format, comparing its impact to "the effect movies had on books" in making content more accessible. Clients can use eSelf AI to create personalized AI bots that fulfill various roles, from customer service and education to real estate assistance. REAL ESTATE PRICES: WHAT YOU CAN GET FOR $1M IN THE WORLD'S TOP MARKETS The real estate brokerage Porta da Frente Christie's has implemented eSelf AI’s technology, which has led to $100 million in sales attributed to leads generated by the AI agent. João Cília, CEO of Porta da Frente Christie's, shared with Fox Business Digital that the company has seen "great results" since starting live testing of the AI agent about a year ago. "Our portfolio currently includes over 5, 000 properties.

It's impossible for a human to realistically keep track of all details about these listings; however, an AI agent can, " Cília confirmed. "Consequently, customers receive superior service almost immediately compared to what a human consultant might provide, since the AI agent knows all the property information. " REAL ESTATE EXPERT CLAIMS THE U. S. IS STILL IN A 'CHALLENGING' MARKET When customers initially engage with the AI agent from Porta da Frente Christie's, they are asked for basic details such as their preferred city, budget, and desired number of bedrooms. The agent then searches listings and can guide potential buyers through virtual tours, delivering thorough information on each property. Beyond speeding up clients’ search process, the AI agent also assists those in different time zones by addressing inquiries at their convenience. Cília noted that many searches come from Americans and Brazilians, making the AI agent especially valuable due to the five-hour time difference. GET FOX BUSINESS ON THE GO BY CLICKING HERE The AI agent reduces the company's workload related to overnight staffing, enabling customers to spend significantly less time on their property searches. According to Cília, the technology "essentially replaces the online search process" because of the AI agent’s extensive knowledge.


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