Telemedicine and AI are revolutionizing the senior living industry, tackling issues like staffing shortages while enhancing operations and care. AI has streamlined back-office functions and improved resident care through optimized meal planning, medication management, and care plan evaluations. Senior living providers, including HumanGood, GenCare Lifestyle, and Avamere, are leading the way in adopting forward-thinking technology, setting a blueprint for the rest of the industry. AI and machine learning have become integral tools for senior housing and care operators, enabling efficient decision-making and budgeting. AI can assist with scheduling nurses, medication management, and predicting health conditions, resulting in improved outcomes and more effective care. By incorporating AI-based tools, companies can link data sources, save time on research, and enhance care planning. Telehealth has also played a crucial role during the pandemic, addressing care gaps and providing access to mental health services.

For instance, GenCare partnered with Rippl Care, offering telehealth services for crisis support, diagnosis, medication management, and therapy. Best Life Brands plans to implement remote patient monitoring and telehealth programs to enhance senior care services. The Allure Group successfully implemented telehealth to reduce hospital readmissions and facilitate follow-up care, ensuring timely access to physicians. While the healthcare and senior living industries are slower to adopt change, vendors should focus on demonstrating specific benefits to drive adoption. Educating staff about the advantages and integration of new technologies is crucial for successful implementation. Embracing telehealth is a pressing need for all stakeholders in the industry.