Important Information to Note Following an investigation, it was discovered that there are battery problems associated with the AI Pin's Charge Case Accessory, which was supplied by a third-party vendor. While no confirmation has been provided by Humane regarding any actual fires, it has been identified that certain battery cells present a potential fire risk. It is important to highlight that the AI Pin device itself, as well as the battery booster and charging pad, are not affected. The issue solely pertains to the charging case. As a gesture of goodwill, Humane is offering two months of its subscription service free of charge to affected customers. In light of safety concerns, Humane has advised owners of the $700 AI Pin device to immediately stop using the charging case to avoid any potential fire hazards. Upon investigating a reported charging problem, Humane discovered a battery quality issue with the AI Pin's Charge Case Accessory, which was supplied by a third-party vendor, according to The Verge. While Humane did not confirm if the charging issue resulted in any actual fires, it was found that some battery cells sourced from this particular vendor pose a potential fire hazard. On the other hand, it should be emphasized that the AI Pin device itself, in addition to the battery booster and charging pad, are completely safe. The problem is limited to the charging case components. In an email sent to customers and published on the support website, Humane stated, "Our investigation determined that the battery supplier was no longer meeting our quality standards and that there is a potential that certain battery cells supplied by this vendor may pose a fire safety risk.

As a result, we immediately disqualified this battery vendor while we work to identify a new vendor to avoid such issues and maintain our high quality standards. " Humane further added, "While we know this may cause an inconvenience to you, customer safety is our priority at Humane. " To compensate for the inconvenience caused, Humane is offering two months of its subscription service free of charge, which is essential for most of the AI Pin's features. The company has not yet announced if it will be replacing the faulty charging cases. We have contacted Humane for more information regarding their plans to address the charging case issue and will update this article accordingly. Since its launch, the AI Pin has faced difficulties, with negative reviews highlighting issues with fundamental features such as on-palm projection and gesture controls. Additionally, there have been reports suggesting that Humane may be considering selling the company just weeks after the AI Pin's release, further contributing to its troubled debut.