Kenyan workers, drawn to jobs in artificial intelligence by U. S. companies, find themselves overworked, underpaid, and mistreated. Nerima Wako-Ojiwa, a Kenyan civil rights activist, highlights the exploitation these workers face owing to high unemployment rates, leading U. S. companies to offer unfair wages and minimal job security. Tech giants like Microsoft, Google, Apple, and Intel have been attracted to Kenya due to its vast workforce and government incentives. However, the promise of stable employment is marred by temporary contracts and inadequate pay, leading to what Wako-Ojiwa describes as "AI sweatshops. " Workers like Naftali Wambalo, who sort and label data for these companies, earn as little as $1. 50-$2 an hour—significantly less than the rate agreed upon with outsourcing companies like SAMA.
Although SAMA contends they pay fair regional wages, workers like Wambalo argue the compensation is unjust. The work takes a mental toll, as some workers are required to filter disturbing online content, including violence and pornography, leading to psychological issues without adequate counseling support. Despite claims from companies like Meta and OpenAI of commitment to safe working conditions and mental health services, workers feel neglected. Facing these challenges, around 200 digital workers are suing SAMA and Meta over poor working conditions. There is a call for updated labor laws in Kenya to protect digital laborers, as companies tend to move operations to neighboring countries when faced with regulatory pushback. While SAMA and Scale AI have refrained from on-camera interviews, Meta and OpenAI insist on their dedication to fair practices.
Exploitation of Kenyan AI Workers by U.S. Tech Giants
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