Microsoft has added its Sales Development Agent to its suite of security- and governance-focused AI agents. At Microsoft Ignite 2025, the company announced innovations in AI transformation being introduced through Microsoft’s Frontier preview program, granting early customer access to new products. The Sales Development Agent is among several offerings targeting security and compliance challenges posed by AI agents. **Sales Development Agent** This fully automated agent is designed to help sales teams boost their selling capacity by researching, authorizing, and managing outreach—even outside regular business hours—to promote steady revenue growth. It functions independently, using personalized outreach and automated follow-ups to sustain client-seller relationships across time zones, and can escalate leads to human sales representatives when needed. The agent adheres to Microsoft’s strict security and compliance policies, operating securely within Microsoft 365 without creating vulnerabilities. **Security and Compliance Enhancements** Microsoft has introduced multiple tools addressing common AI-related concerns around sensitive data handling, ensuring agent manageability, monitoring suspicious activity, risky behavior, or potential data exposure to help enterprises govern AI agents effectively. - **Entra ID:** Expanded for the AI era, Entra ID provides secure identity and access management with multi-factor authentication, activity monitoring, protection of cloud workloads, detection of unauthorized AI use, prevention of overly privileged agent access, and guidance for at-risk users against data threats.

- **Microsoft Defender:** Serving as a unified governance and threat protection platform, Defender protects AI agents across Microsoft’s environments by deploying AI-powered security bots to monitor emerging areas, forecasting and addressing potential criminal activity, vulnerabilities, and incident investigations. - **Microsoft Purview:** Integrated with Microsoft Agent 365, Purview ensures compliance by managing AI agents to mitigate agent-specific risks. It offers enterprises insight into agent statuses, tasks, interactions, and risk levels to prevent data loss. - **Foundry Agent Service:** This service enforces security, oversight, and policy alignment by limiting AI agent data access, providing real-time traceability and visibility for security and compliance teams, and working alongside other Agent 365 tools to detect threats and prevent data loss. - **Edge for Business Security Features:** Microsoft Edge includes security controls like watermark overlays and web app boundaries to prevent data copying and leakage, enforce company policies, and allow centralized monitoring through the Microsoft 365 admin center across devices. **Microsoft Ignite 2025** The event runs from November 18 to 21 in San Francisco, where Microsoft will emphasize its commitment to agentic AI, focusing on themes such as Security and Governance, and Identity and Access, showcasing its latest AI innovations.