New York City Mayor Eric Adams is standing by the city's new AI chatbot despite recent issues. The chatbot, called MyCity, has been providing incorrect answers and advice that could potentially lead to illegal actions. When it was launched as a pilot program in October, it was intended to provide business owners with reliable information in response to their queries. However, an investigation revealed that the chatbot was often wrong. Mayor Adams acknowledged the problem and emphasized that the pilot program was a testing phase that aimed to address any issues.
He has been known to advocate for untested technology in the city, sometimes with mixed results. The AI chatbot, powered by Microsoft's Azure AI service, occasionally gives inaccurate answers and seems to be influenced by common problems associated with generative AI technology platforms. Microsoft is working with the city to fix these issues. Despite the shortcomings, the chatbot is still accessible, but users are now warned that its responses may be inaccurate or incomplete and should not be considered legal or professional advice. Business owners have expressed confusion and frustration with the chatbot's unreliable guidance, highlighting the potential legal consequences of following its suggestions.
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