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April 18, 2026, 2:14 p.m.
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NTT Docomo and Nara Institute Develop AI to Monitor Team Dynamics in Real Time

Brief news summary

NTT Docomo and Nara Institute of Science and Technology have developed an AI-based technology that estimates team dynamics in real time by analyzing workplace chat messages. This innovative system assesses a team's shared mental model (SMM), which reflects how well members understand roles, workflows, and responsibilities. By utilizing data from communication platforms like Slack and Microsoft Teams, the technology continuously monitors team conditions without the need for traditional surveys or manual input. This approach allows organizations to gain insights into team collaboration and efficiency dynamically, helping to identify and address issues promptly. The real-time analysis supports better management and fosters improved teamwork by ensuring alignment among members, ultimately enhancing workplace productivity and communication. This development marks a significant advancement in leveraging AI to optimize team performance through unobtrusive data analysis.

NTT Docomo and the Nara Institute of Science and Technology have created an AI-driven technology that estimates team dynamics in real time through the analysis of workplace chat messages. This system aims to infer a team's shared mental model (SMM), which reflects how well team members understand roles, workflows, and responsibilities, by utilizing data from platforms like Slack and Microsoft Teams.

According to the companies, this technology allows for continuous monitoring of team conditions without the need for surveys or manual input.


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