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Dec. 31, 2025, 1:14 p.m.
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How AI is Transforming the Role of VP of Sales/CRO in 2025 and Beyond

Brief news summary

Hiring a VP of Sales or CRO is critical for startup success, yet 70% of these hires fail within the first year. Since 2025, AI has transformed sales by reducing the need for traditional SDR/BDR roles and enabling wider outreach through AI-driven SDRs, which increase response rates. The ideal VP must skillfully leverage AI tools, discern valuable technologies from hype, and build hybrid teams where AI manages volume tasks while humans handle complex deals. Data literacy is essential to provide clean, actionable inputs that maximize AI performance. Despite AI’s efficiencies, expertise in pricing and enterprise sales remains crucial for nuanced judgment. Successful candidates combine AI proficiency with a customer-first mindset, balancing sales management and AI oversight, while understanding automation’s impact on costs and productivity. Resilient leaders skilled in deal-making, team leadership, and system development who manage quotas effectively are indispensable. Ultimately, the modern VP of Sales integrates traditional leadership with AI expertise to revolutionize sales operations, significantly enhancing efficiency and competitiveness.

The plays remain the same, but the rules have shifted dramatically—here’s what truly matters now. At SaaStr, after 12+ years of advising on hiring VPs of Sales/CROs, the core truth endures: about 70% of first VP Sales hires fail within 12 months. This mis-hire is the most common and costly error in B2B, often costing startups a crucial year that can mean survival or failure. That has not changed. What has evolved is AI’s transformative impact on the role of a VP of Sales/CRO in 2025 and beyond. Key trends include 36% of companies reducing SDR/BDR headcount—the steepest decline in sales functions—while AI SDRs are managing 15, 000+ messages in 100 days with 5-7% response rates, rewriting the traditional sales playbook on the fly. So what should you prioritize today? 1. **Deep AI Sales Tool Expertise:** Candidates must fluently discuss AI sales platforms (e. g. , Artisan, Qualified), conversation intelligence (Gong), AI forecasting, and wisely use ChatGPT. Avoid vague “leveraging AI” talk. Look for those with hands-on experience, able to clearly specify which tools they’d deploy or avoid in their first 90 days. 2. **Building Hybrid Human+AI Sales Teams:** The traditional SDR role is being largely automated. Your VP must know how to assign AI agents to handle 70%+ of prospecting and qualification, transition human SDRs to “AI operators, ” and free AEs to close deals. They should have managed AI-augmented teams and can explain productivity boosts realized. 3. **Data-Native Leadership:** AI success hinges on clean, well-structured data. A VP of Sales must proactively ensure CRM hygiene, data enrichment, and integration architectures to power effective AI deployment. Treat data mastery as equally important to sales acumen. 4. **Experience Selling at Your Price Point:** AI automates transactional sales well, but enterprise deals ($100K+ ACVs) still demand human skill. Ensure candidates have closed deals near your price point—no more than a 3-5x mismatch—bringing concrete examples of managing those sales. 5. **A Network of AI-Savvy Talent:** Ideal candidates bring 2-3 trusted people, including AI-native sales ops experts, ready to join.

Beware those relying solely on recruiters without an AI-literate network. 6. **Desire to Actively Sell:** Despite automation, the best VPs still want to engage customers and close deals. If their focus is only on systems or dashboards initially, it’s a bad sign. Top candidates are eager to learn your prospects and hit the ground selling. 7. **Understanding AI-Augmented Sales Economics:** They must grasp that AI SDRs cost a fraction (~$1K-$5K/month) of traditional reps (~$90K/year), handling 10x volume and boosting productivity by 47%. They should competently plan hitting quotas with leaner headcount but expanded AI tooling. 8. **Proven Hiring of Modern Sales Talent:** They’ve built teams, hiring reps who succeed in partnering with AI agents, focusing on complex selling, and interpreting AI insights. Candidates still using 2019 hiring profiles miss the mark. 9. **Resilience and Adaptability:** AI disruption has burned some sales leaders who either dismiss AI as hype or are paralyzed by past failures. Avoid those blaming tools or leadership; prefer those who learn from failed AI experiments and stay energized by innovation. 10. **Willingness to Carry Quota Initially:** Especially at early stages, your VP must be a player-coach, personally closing 20-30% of deals while building the team and processes. Reluctance to sell immediately signals a poor fit. **In summary:** The 2026 VP of Sales/CRO excels in traditional sales fundamentals and AI deployment, maintaining enthusiasm amid rapid change. They are rare but invaluable. While 8 out of 10 first-time VP Sales hires still fail, hiring the right AI-savvy leader can create a sales engine operating 3-4x more efficiently than competitors. The stakes have never been higher—and so has the potential reward. Move fast if you find this candidate.


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