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Dec. 7, 2025, 1:08 p.m.
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How AI Tools Are Revolutionizing Market Research | Harvard Business Review

Brief news summary

Custom market research has traditionally been slow and expensive, often taking months and significant resources, leading marketers to make decisions without timely external insights. However, generative AI is revolutionizing how consumer and market data are collected, created, and analyzed, providing faster and more efficient access to strategic marketing intelligence. This transformation is gaining widespread recognition, with major investors like Andreessen Horowitz and Foundation Capital predicting that generative AI will significantly disrupt and reshape the $140 billion global market research industry. As a result, gen AI is becoming a pivotal tool in accelerating research processes and enhancing the quality of market insights for better decision-making.

SKIP TO CONTENT Harvard Business Review Logo The AI Tools That Are Revolutionizing Market Research Custom market research has traditionally been slow and expensive, often taking many months and requiring substantial financial resources. Consequently, marketers have frequently made important strategic decisions without the advantage of timely external insights.

However, as discussed in our recent HBR article, “How Gen AI is Transforming Market Research, ” generative AI is revolutionizing the way consumer and market insights—the cornerstone of strategic marketing—are gathered, generated, and analyzed. We are not alone in this view: Since the release of our article, for instance, both Andreessen Horowitz and Foundation Capital have released investment theses forecasting that generative AI will significantly transform the $140 billion global market research industry.


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