Smaller enterprises face challenges in gaining a strategic advantage over resource-rich conglomerates. However, artificial intelligence (AI) presents a new landscape that can level the playing field. The adoption of AI in small businesses has been significant, with approximately 30% of small and medium-sized businesses leveraging some form of AI, according to Unbounce's recent report on AI marketing. To effectively harness this technology, it is crucial to equip employees with the necessary guidelines and skills.
Some pathways to achieve this include establishing a clear and accessible policy on AI usage within the organization, providing training on AI basics, understanding its limitations, and offering additional education on data analysis. It is also essential to teach employees how to communicate effectively with AI systems and encourage them to stay up-to-date with new tools and platforms. Creating a budget for technical training may be necessary to meet these goals. Moreover, business owners should foster a mindset of continuous process improvement and consider seeking the guidance of a professional coach to navigate these transitions successfully.
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