lang icon English
Oct. 9, 2024, midnight
142

AI Agents: Transforming Enterprise IT and Workflow Automation

According to a Capgemini survey of 1, 100 executives from large organizations, 10% are currently using AI agents, over half plan to implement them within the next year, and 82% aim to integrate them within three years. The survey highlights that 71% believe AI agents will enhance workflow automation, 64% expect improvements in customer service and satisfaction, and 57% see productivity gains outweighing potential risks. Notably, 75% identified software development as the primary use case for AI, specifically for code generation and evaluation. The focus is now shifting to autonomous AI, where organizations strive to create integrated platforms for these agents. Executive urgency has surged sevenfold in six months, with 77% fearing they will fall behind if they don't adopt AI soon. This emphasis will lead to a significant transformation in enterprise IT, with a future where various AI functionalities converge to reshape the workplace. Gartner forecasts that agentic AI will profoundly impact work over the next decade, initially augmenting tasks and eventually replacing them. Adoption will vary across industries and departments. Gartner emphasizes that agentic AI will empower employees by enabling them to manage complex projects through natural language processing. Intelligent AI agents are expected to enhance decision-making and situational awareness by conducting rapid data analysis, performing tasks autonomously, often while employees are off-duty. Emerging technologies, such as autonomous agents, are on the rise, demonstrating the AI sector's rapid evolution.

AI systems, projected to reach 33% adoption in enterprise applications by 2028, will start making 15% of daily work-related decisions autonomously. Forrester's "Top 10 Emerging Technologies for 2024" report highlights a shift toward AI agents capable of acting autonomously to handle complex decisions and tasks on behalf of users. This evolution from generative to agentic AI foreshadows more robust automation capabilities. TuringBot agents are accelerating software development, with their integration into the development lifecycle transforming developers’ roles into overseeing AI. Edge intelligence will further enhance interactions across devices. While fully autonomous vehicles remain a future goal, significant strides are being made in controlled environments, thanks to integrated edge agents. Research from IDC estimates that AI spending could generate a staggering $19. 9 trillion global economic impact by 2030, contributing 3. 5% to global GDP. Each dollar invested in AI solutions is expected to yield $4. 60 in economic returns. Employment will evolve with new roles emerging alongside existing ones, and while many employees anticipate some degree of task automation over the next two years, only a small fraction expect full job automation. IDC suggests that a combination of job repetitiveness and the need for human interaction will determine the extent to which AI will replace or augment jobs.



Brief news summary

A recent survey conducted by Capgemini, involving 1,100 corporate executives, highlights a growing interest in AI agents, with a mere 10% currently utilizing them. However, more than half of the respondents plan to adopt such technologies within a year, and 82% expect usage within the next three years. Executives regard AI agents as crucial for enhancing workflow automation (71%), customer service (64%), and productivity (57%), especially in software development (75%). The urgency for AI integration is emphasized by 77% of executives who fear falling behind in the AI race, prioritizing it over inflation concerns. Gartner indicates that agentic AI can significantly improve project management through swift data-driven decision-making. As these autonomous systems progress, human oversight is likely to diminish and decision-making efficiency is expected to rise. By 2028, it’s projected that 33% of enterprise software will incorporate agentic AI, with 15% of decisions made autonomously. Forrester predicts that this shift could greatly enhance automation and intelligence in software, potentially contributing about $19.9 trillion to the global economy by 2030.

Watch video about

AI Agents: Transforming Enterprise IT and Workflow Automation

Try our premium solution and start getting clients — at no cost to you

I'm your Content Creator.
Let’s make a post or video and publish it on any social media — ready?

Language

Hot news

Oct. 16, 2025, 2:25 p.m.

AI and SEO: The Role of Artificial Intelligence i…

Artificial intelligence (AI) is rapidly reshaping the field of search engine optimization (SEO) by introducing innovative techniques that help businesses increase their online visibility and achieve higher search rankings.

Oct. 16, 2025, 2:20 p.m.

Why buying the dip could burn you in the AI market

Welcome to Stocks and Translation, Yahoo Finance's video podcast that cuts through market chaos, noisy data, and hype to provide clear insights for making the right portfolio trades.

Oct. 16, 2025, 2:19 p.m.

Second Nature Secures $22M Series B to Future-Pro…

Second Nature, an AI-driven sales and service training platform, announced a $22 million Series B funding round led by Sienna VC with participation from Bright Pixel, StageOne Ventures, Cardumen Capital, Signals VC, and customer Zoom.

Oct. 16, 2025, 2:13 p.m.

AI in Video Games: Enhancing Realism and Player E…

Game developers worldwide are increasingly incorporating artificial intelligence (AI) technologies into their games to transform player experiences.

Oct. 16, 2025, 2:07 p.m.

Why AI Companies Are Racing to Build a Virtual Hu…

No matter how they are constructed, it could take quite some time before virtual cells of any type become operational.

Oct. 16, 2025, 10:37 a.m.

Brand valuations swing wildly amid AI, market-dri…

Dive Brief: Brand valuations are undergoing significant shifts as artificial intelligence (AI) and evolving market challenges reshape company financials and customer perceptions in 2025, according to Interbrand’s latest global brand rankings report

Oct. 16, 2025, 10:20 a.m.

OpenAI to Open Paris Office

OpenAI, a leading artificial intelligence company, has announced plans to open its first office in continental Europe, selecting Paris as the location for 2024.

All news

AI team for your Business

Automate Marketing, Sales, SMM & SEO

and get clients on autopilot — from social media and search engines. No ads needed

and get clients today