lang icon En
April 2, 2024, 7:35 p.m.
2025

None

Brief news summary

Microsoft is working on a new AI-powered Xbox chatbot to enhance customer support on the platform. The chatbot, described as an "embodied AI character," dynamically responds to queries and has access to Microsoft's support documents, allowing it to address issues and facilitate game refunds. The aim is to streamline support processes and provide players with easier and faster assistance using natural language.

In the near future, Xbox users can anticipate increased interactions with artificial intelligence. Microsoft has confirmed that they are currently developing a new AI-powered Xbox chatbot. This chatbot aims to automate customer support tasks, providing users with a seamless experience. According to Tom Warren's report, Microsoft has been testing an "embodied AI character, " which dynamically responds to Xbox support inquiries.

This development is a part of Microsoft's broader initiative to integrate AI throughout its Xbox platform and services. The AI possesses knowledge of Microsoft's support documents for the Xbox network and ecosystem, enabling it to effectively address queries and even process game refunds through the support website. After the publication, Microsoft officially acknowledged the chatbot's existence to The Verge. Haiyan Zhang, General Manager of gaming AI at Xbox, confirmed that the AI enhances support processes for players, allowing them to easily and quickly seek assistance with support topics using natural language.


Watch video about

None

Try our premium solution and start getting clients — at no cost to you

I'm your Content Creator.
Let’s make a post or video and publish it on any social media — ready?

Language

Hot news

Jan. 9, 2026, 9:58 a.m.

AI-powered SEO Software Market Size | CAGR of 23.…

Report Overview The Global AI-powered SEO Software Market is projected to reach approximately USD 32

Jan. 9, 2026, 9:40 a.m.

AI Agents Drive $67B in Cyber Week Sales, Salesfo…

Cyber Week 2023 shattered new records in global online sales, reaching an impressive $336.6 billion—a 7% rise from the prior year.

Jan. 9, 2026, 9:28 a.m.

At CES, marketers are all-in on the promise of AI

Panels at marketing industry events are often filled with buzzwords, and CES is no exception.

Jan. 9, 2026, 9:24 a.m.

AI in Video Surveillance: Enhancing Security Meas…

The integration of artificial intelligence (AI) into video surveillance technology marks a major advancement in security and monitoring systems.

Jan. 9, 2026, 9:23 a.m.

IBM and Riyadh Air Launch World's First AI-Native…

IBM and Riyadh Air have announced a pioneering partnership to launch the world’s first AI-native airline, designed from inception to embed artificial intelligence deeply into every operational aspect.

Jan. 9, 2026, 9:22 a.m.

MIIT and Seven Other Departments Promote Collabor…

The Ministry of Industry and Information Technology (MIIT), along with seven other government departments, has issued the "Implementation Opinions on the Special Action of 'Artificial Intelligence + Manufacturing'." This strategic plan aims to deepen the integration of AI technologies in manufacturing by strengthening the supply chain of AI computing power through coordinated software and hardware development, with a particular focus on intelligent chips.

Jan. 9, 2026, 5:23 a.m.

OpenAI's GPT-5: A Leap Forward in AI Language Mod…

OpenAI has officially announced the launch of GPT-5, the latest and most advanced version of its widely praised AI language model series.

All news

AI Company

Launch your AI-powered team to automate Marketing, Sales & Growth

and get clients on autopilot — from social media and search engines. No ads needed

Begin getting your first leads today