lang icon En
April 2, 2024, 7:35 p.m.
2035

None

Brief news summary

Microsoft is working on a new AI-powered Xbox chatbot to enhance customer support on the platform. The chatbot, described as an "embodied AI character," dynamically responds to queries and has access to Microsoft's support documents, allowing it to address issues and facilitate game refunds. The aim is to streamline support processes and provide players with easier and faster assistance using natural language.

In the near future, Xbox users can anticipate increased interactions with artificial intelligence. Microsoft has confirmed that they are currently developing a new AI-powered Xbox chatbot. This chatbot aims to automate customer support tasks, providing users with a seamless experience. According to Tom Warren's report, Microsoft has been testing an "embodied AI character, " which dynamically responds to Xbox support inquiries.

This development is a part of Microsoft's broader initiative to integrate AI throughout its Xbox platform and services. The AI possesses knowledge of Microsoft's support documents for the Xbox network and ecosystem, enabling it to effectively address queries and even process game refunds through the support website. After the publication, Microsoft officially acknowledged the chatbot's existence to The Verge. Haiyan Zhang, General Manager of gaming AI at Xbox, confirmed that the AI enhances support processes for players, allowing them to easily and quickly seek assistance with support topics using natural language.


Watch video about

None

Try our premium solution and start getting clients — at no cost to you

I'm your Content Creator.
Let’s make a post or video and publish it on any social media — ready?

Language

Hot news

Jan. 13, 2026, 1:26 p.m.

AI Sales Tools 2026: Transform Your Sales Perform…

AI sales tools are transforming business by boosting productivity up to 30% and revenue by 25%, with 94% of employees and nearly all C-suite leaders already using them.

Jan. 13, 2026, 1:21 p.m.

SE Ranking Review (2026): AI SEO Features, Pros &…

After using SE Ranking for over two years, I find it to be a powerful yet user-friendly SEO tool suite.

Jan. 13, 2026, 1:19 p.m.

AI Video Summarization Tools Aid in Content Curat…

Content creators across multiple platforms are increasingly embracing AI-powered video summarization tools to improve the efficiency of their content curation and repurposing workflows.

Jan. 13, 2026, 1:18 p.m.

WitnessAI Secures $58 Million Funding to Safeguar…

WitnessAI, an innovative cybersecurity startup focused on safeguarding enterprise AI systems, has secured $58 million in its latest funding round.

Jan. 13, 2026, 1:17 p.m.

DeepL CMO Steve Rotter: marketing teams are under…

Adobe transformed it into a core enterprise product.

Jan. 13, 2026, 1:13 p.m.

Case Study: AI Implementation in SEO for E-Commer…

In the fast-changing digital marketplace, e-commerce companies constantly seek innovative ways to boost their online presence and sales.

Jan. 13, 2026, 9:37 a.m.

AI in Video Conferencing: Improving Virtual Colla…

The rapid progress of artificial intelligence (AI) is profoundly transforming virtual meetings, chiefly through its integration into video conferencing tools.

All news

AI Company

Launch your AI-powered team to automate Marketing, Sales & Growth

and get clients on autopilot — from social media and search engines. No ads needed

Begin getting your first leads today