Never lose a midnight lockout call to voicemail again.
It's eleven at night and someone is standing outside their own front door, keys locked inside, calling every locksmith number that comes up on their phone. Most shops let that call roll to voicemail until morning, and by the time anyone calls back the caller has already reached someone else. Neuron answers your line after hours — nights, weekends, holidays — so a locked-out caller gets a real conversation, an ETA and a booked job instead of a ring nobody picks up. You still run your daytime line exactly as you do now; Neuron only covers the hours you're closed.
A locked-out caller doesn't wait until morning
Someone locked out of a car at midnight or a house on a holiday weekend calls the next name the second yours stops picking up. Every after-hours lockout, rekey or lock-installation call that rolls to voicemail is a job that lands on a competitor's schedule instead of yours.
Covered exactly the hours you choose
Forward your locksmith line to Neuron for the hours you set — evenings, weekends, holidays — and it answers those calls itself. It works out whether the caller is locked out right now or asking about a future rekey or installation, takes down the location and the urgency, and gets the job onto your schedule before you're back at your desk.
Daytime calls still go to you
Nothing changes about how you answer during business hours — this only picks up the hours you hand it. You set the schedule, and every after-hours call it takes is waiting for you as a note the next morning, not a decision made on your behalf.
After-hours answering — FAQ
Does someone actually answer a lockout call at 2am?
Yes — Neuron answers every after-hours lockout, rekey or lock-installation call on the schedule you set and books the job, day or night.
Can it tell a real lockout from a routine rekey request?
Yes — it separates someone locked out right now from a caller asking about a future rekey or installation, and flags the urgent one first.
Do I have to answer calls myself all night?
No — forward your line to Neuron for the hours you're closed, and keep answering live yourself during the day exactly as you do now.
Will an after-hours lockout call end up on my calendar?
Yes — it captures the caller's location and the lock or vehicle detail they gave, and puts the job on your schedule so it's there when you start work.