A lockout at 9pm has to be resolved by 9:30, and you need to know whether it is a residential lock, a commercial system, or an access-control door, and whether the customer has key history on file or needs a rekey. Neuron Expert is free locksmith software that keeps the service call, the lock records, the arrival windows, the dispatch board, and the service history in one place instead of scattered across order forms and a phone notebook.
The locksmith workday, end to end
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Customers, jobs, scheduling, technician app.
Pay-as-you-go AI
Only the minutes the receptionist answers.
No per-seat subscription
Add your crew without adding a bill.
Locksmith Software FAQ
Why does it matter what lock type it is?
Residential locks, commercial locks and card readers are different repairs and different costs. The record says which, so the technician brings the right tools.
Does it handle emergency lockouts?
Yes. An emergency call becomes a booking with priority routing, the lock and key history travel with it, and the technician sees what access the customer normally uses.
Is the locksmith software really free?
The CRM, booking, dispatch board and technician app are free forever. You pay only for the optional AI you switch on — the receptionist's minutes, telephony or programmatic SEO — from a wallet, with no per-seat pricing.
What does it replace?
The separate scheduling and dispatch tools a locksmith company ends up paying for. It is not a key machine integration or a lock code database; it is the office side of the emergency.