A lockout at 9pm has to be resolved by 9:30, and you need to know whether it is a residential lock, a commercial system, or an access-control door, and whether the customer has key history on file or needs a rekey. Neuron Expert is free locksmith software that keeps the service call, the lock records, the arrival windows, the dispatch board, and the service history in one place instead of scattered across order forms and a phone notebook.
Free Locksmith CRM + free Locksmith website. Forever.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
The locksmith workday, end to end
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Comparing Locksmith software?
Compare Locksmith software alternatives before you move your customers and jobs.
Start with the locksmith workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
Locksmith Software FAQ
Why does it matter what lock type it is?
Residential locks, commercial locks and card readers are different repairs and different costs. The record says which, so the technician brings the right tools.
Does it handle emergency lockouts?
Yes. An emergency call becomes a booking with priority routing, the lock and key history travel with it, and the technician sees what access the customer normally uses.
Is the locksmith software really free?
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities.
What does it replace?
The separate scheduling and dispatch tools a locksmith company ends up paying for. It is not a key machine integration or a lock code database; it is the office side of the emergency.