A cleaning business is built on recurring clients: the same residential or commercial property on a predictable schedule, the same crew doing the work, the same checklist every time. A record that only holds a name and an address cannot tell you that the office needs move-out cleaning next month, that the residential client has a key under the mat, or that last week's crew noted water damage in the basement. Neuron keeps the recurring service pattern for each client, crew assignment, access instructions, checklists for different types of work, and service history — so every visit starts with full context instead of guessing.
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What a cleaning record holds
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
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Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Cleaning Services CRM FAQ
Why track the service type separately?
Because the work is different. A weekly regular clean is a standing job; a move-out deep clean happens once; a monthly commercial cleaning is on its own cycle. Tracking them separately keeps the schedule coherent.
How are access details managed?
The property record holds access instructions — key locations, gate codes, security details — so crews do not have to call every time or waste minutes figuring out how to get in.
Can it track special cleaning requests?
Yes — allergy information, areas to avoid, special equipment, and notes from previous visits stay on the record so every crew knows the property's quirks without being told.
Can I import my existing clients?
Yes. You can move existing customers and history into the free CRM foundation and keep working; phone, AI Receptionist and other paid operating capabilities are added through Business Core when you need them.
Does it help track crew performance and client satisfaction?
Yes — the photos and service notes from each visit build a history you can review. You can see which crew does the best work on which property types and track client feedback over time.