Some cleans are a form. Some are a conversation.
A three-bedroom house on the same checklist you cleaned last month is a form: the scope is known, the time is known, the customer just wants a slot. A first visit to an office nobody has walked, or a move-out where the condition is a mystery until the door opens, is not — and letting either one book itself is how a two-hour slot meets a six-hour job. The difference is worth building in rather than discovering on site.
What breaks when everything is bookable
Cleaning is priced by scope, and scope is the one thing a stranger cannot describe reliably. "Three bedrooms" says nothing about whether the oven is included, whether the property is furnished, or whether anyone has cleaned it this year. A booking taken without that is a crew arriving with the wrong hours and the wrong equipment, and a conversation about money afterwards.
What Neuron lets through and what it holds
Known work books directly: a property already on file, a repeat visit, a service type where your scope is fixed. Anything that needs a look first — an unseen commercial space, a move-out with unknown condition — is captured with the property, the timing and what the customer wants, and comes to you as a request to price rather than a slot already taken.
You set the line
Which service types are bookable, how long each needs, and how far ahead the calendar opens are yours to decide. Move the line whenever you want; Neuron applies it consistently instead of leaving it to whoever answered the phone that day.
Online booking — FAQ
Can customers book a recurring plan online?
Yes, where you have made that service type bookable — the plan is stored with its rhythm rather than as a single visit.
How does it stop someone booking a job that needs a quote?
Service types you have not made bookable are captured as requests instead, with the property and timing written down for you to price.
Does an online booking arrive differently from a phone call?
No. Both become the same job with the same details, so you work from one list.
Can I take bookings only for certain days?
Yes. Your working days and how far ahead the calendar opens are settings, and the form will not offer a slot outside them.