The backup calls come at the worst possible moment: you are on your back under a cabinet with a cable machine running, and the phone is in the van. Neuron's receptionist answers 24/7 and asks the two questions that decide the visit — is it one fixture or is the whole house draining slowly, and has anyone poured a chemical opener down it — then checks the address against your service area and books either a same-day clearing window or a longer camera inspection. The answers land on the property record before you are out from under the sink.
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Built for drain specialists, not generic field service
From the backed-up sink to the camera report.
Drain work arrives as an emergency and leaves as a record: what was cleared, with what, and whether the line will do it again. The calls come while the tech is on his back under a cabinet, and the answer a customer remembers is the one from the last visit nobody wrote down.
What the drain cleaning day looks like
All the pieces. Working together.
1. The backup call
The AI receptionist answers, asks whether water is still rising, and books it as urgent — day or night.
2. Send the closest rig
Dispatch sees who has the jetter and who has the cable machine, and who is nearest.
3. The line's own history
Past visits to this address, which line clogged, and what cleared it last time.
4. Camera inspection on the record
Footage and findings attach to the line, not to a tech's camera roll.
5. Jetting quoted from evidence
The estimate cites what the camera saw, so the customer approves a fact rather than a guess.
6. Tech in the crawlspace
The app carries the address history in before the tech opens the cleanout.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
A real drain cleaning call, start to booking
The caller says
“Water is coming up in the basement floor drain.”
What Neuron does
- 1Asks whether other fixtures are slow too — one fixture or the whole house
- 2Asks whether a chemical opener has been poured down it, so the tech knows before opening the line
- 3Confirms the service address and checks it against your service area
- 4Offers a same-day clearing window, or a longer camera inspection appointment if the caller says it keeps coming back
- 5Reads the address and window back before confirming
Booking created with the fixture description and chemical-opener answer already on the job.
What happens after the call
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Copper $99/mo
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Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Drain Cleaning AI Receptionist FAQ
Why does it ask whether one fixture or the whole house is slow?
Because that answer is the difference between a fixture clog and a main line backup, and the two are not the same visit. It is collecting what your triage rules need — it is not diagnosing the line over the phone.
Why ask about chemical drain opener?
So the technician knows before opening the line. That is a safety note for the person doing the work, and it belongs on the job rather than being discovered at the cleanout.
Can it book a camera inspection and not just a clearing?
Yes. A caller who says it clogs every few months is offered the longer appointment, because a fourth clearing is not the answer they are looking for.
What does it cost?
AI Receptionist is included with paid Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies.
Can I hear it first?
Yes — you can talk to the drain cleaning receptionist from this page before switching it on.