Clearing a line is not the interesting fact. The interesting fact is that this line was cleared in March, again in July, and the customer is on the phone in November. A record that only lists visits cannot say that; a record built around the drain line can. Neuron keeps where the cleanout is, what the line is made of and how far it runs, what the camera inspection showed and at what footage, whether roots came back, and the date of every clearing — so the interval between them is visible to whoever picks up, and the fourth call is a conversation about the line instead of a fourth cable job.
Free Drain Cleaning CRM + free Drain Cleaning website. Forever.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
Built for drain specialists, not generic field service
From the backed-up sink to the camera report.
Drain work arrives as an emergency and leaves as a record: what was cleared, with what, and whether the line will do it again. The calls come while the tech is on his back under a cabinet, and the answer a customer remembers is the one from the last visit nobody wrote down.
What the drain cleaning day looks like
All the pieces. Working together.
1. The backup call
The AI receptionist answers, asks whether water is still rising, and books it as urgent — day or night.
2. Send the closest rig
Dispatch sees who has the jetter and who has the cable machine, and who is nearest.
3. The line's own history
Past visits to this address, which line clogged, and what cleared it last time.
4. Camera inspection on the record
Footage and findings attach to the line, not to a tech's camera roll.
5. Jetting quoted from evidence
The estimate cites what the camera saw, so the customer approves a fact rather than a guess.
6. Tech in the crawlspace
The app carries the address history in before the tech opens the cleanout.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Customers, Jobs, Scheduling, Core work records — always free.
7-day Copper trial
Starter AI/voice credits included
Copper $99/mo
After the 7-day Copper trial, continue on Copper or return to free Core. Your CRM and company data stay in place.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Drain Cleaning CRM FAQ
Why build the record around the drain line instead of the customer?
Because the line is what keeps calling. The same address, the same clog, three times in a year is a repair conversation — and it only looks like one when the clearings sit together on the record with their dates instead of scattered through a year of invoices.
What happens to what the camera inspection found?
It stays on the property record with the footage it was seen at, so the next visit starts from the last picture of the line rather than from the customer's memory of what somebody said on a screen.
Does it track a declined repair?
Yes. The estimate stays on the record with its date and the findings behind it. When the line backs up again, the reason it was quoted is already there.
Can I move my existing customers in?
Yes. You can move existing customers and history into the free CRM foundation and keep working; phone, AI Receptionist and other paid operating capabilities are added through Business Core when you need them.