None

Best Buy has implemented workforce reductions, including laying off Geek Squad field agents, in response to lower business demand, according to current and former employees who spoke to The Star Tribune in Minnesota. The recent layoffs at the Minnesota-based company have affected home-theater repair technicians and phone support specialists, among others, as reported by the newspaper. These layoff actions are part of a larger "restructuring plan" announced by Best Buy CEO Corie Barry during a February earnings call. The plan was designed to stabilize the company after a period of declining sales. Barry indicated during the call that the majority of the workforce cuts would occur in the first half of 2024 and would be spread across the entire company.
The goal is to ensure optimal customer experiences and reallocate resources in response to anticipated lower business volumes compared to previous forecasts. Best Buy has not provided a comment in response to a request for input from USA TODAY. Here is what we know: · Best Buy has stated that laid-off employees will receive severance packages. · The exact number of employees affected by the restructuring plan and the recent layoffs is currently undisclosed. · However, affected and eligible workers will receive severance, and some will be offered opportunities to transfer or apply for other positions within the company. · In a statement obtained by The Star Tribune, Best Buy acknowledged that the consumer electronics industry is constantly evolving, requiring them to adapt accordingly. · Best Buy has recently announced a partnership with Google Cloud and Accenture to launch an AI-powered venture that will enhance personalized tech support experiences for customers. · The company plans to implement AI-powered virtual assistants to assist customers with troubleshooting, delivery information, software management, and more. · This self-service support option is expected to be available online, on the Best Buy app, and over the phone starting in the summer of 2024. · Best Buy is committed to improving customer experiences through the utilization of AI and believes this new venture will contribute to that goal. · As part of their restructuring initiative, Best Buy is focused on making Geek Squad more efficient and transitioning Geek Squad employees to support Best Buy Health, which specializes in selling and delivering medical technology for in-home health care. Through various initiatives, Best Buy is working towards returning to a stronger position in the market.
Brief news summary
Best Buy, the well-known electronics retailer, has implemented layoffs in various departments, including Geek Squad field agents, home-theater repair technicians, and phone support specialists. These layoffs are part of Best Buy's restructuring plan to address declining sales and business demand. CEO Corie Barry stated that most of the layoffs will occur in the first half of 2024. The goal of this restructuring is to optimize customer experience while reducing areas with lower anticipated volume. Best Buy has assured affected employees of severance packages and opportunities for job transfer or reapplication. Furthermore, Best Buy has partnered with Google Cloud and Accenture to introduce an artificial intelligence initiative aimed at improving personalized tech support. Their plan includes enhancing the efficiency of the Geek Squad service and reallocating some employees to Best Buy Health, a subsidiary that focuses on selling and delivering medical technology for in-home healthcare.
AI-powered Lead Generation in Social Media
and Search Engines
Let AI take control and automatically generate leads for you!

I'm your Content Manager, ready to handle your first test assignment
Learn how AI can help your business.
Let’s talk!
Hot news

Rise of AI Companions Among Single Virginians
New data from Match reveals that 18% of single Virginians have incorporated artificial intelligence (AI) into their romantic lives, a significant increase from 6% the previous year.

Ponzi VCs Are Strangling Blockchain
According to Romeo Kuok, a board member at BGX Ventures, most deals are structured to facilitate quick exits instead of generating long-term enterprise revenue.

Wimbledon's AI Judges Receive Mixed Reviews from …
The All England Club made a landmark change at Wimbledon 2025 by replacing traditional line judges with the AI-powered Hawk-Eye Electronic Line Calling (ELC) system.

JPMorgan's Tests Carbon Credit Tokenization On Th…
JPMorgan Chase & Co.

The ECB Approves Two Blockchain Projects To Moder…
The European Central Bank is embarking on a significant technological transformation.

Nvidia's Power Play
Nvidia, a leading technology company known for graphics processing and artificial intelligence, has announced a strategic partnership to launch Emerald AI, an innovative startup focused on sustainable energy management in data centers.

Senate Strikes AI Provision from GOP Bill After U…
On July 1, 2025, the U.S. Senate overwhelmingly voted 99 to 1 to remove a controversial provision from President Donald Trump's legislative package that sought a nationwide moratorium on state-level AI regulation.