According to Jim Kavanaugh, CEO of World Wide Technology (WWT), corporate leaders cannot mislead employees about the impact of artificial intelligence (AI) on the workforce. In an interview with CNBC, Kavanaugh emphasized that employees are aware of the transformative nature of AI and the likelihood of job changes. WWT, which specializes in cloud computing, IT security, and consulting, operates in a rapidly evolving tech landscape. Kavanaugh insisted that transparency and honesty are essential for CEOs when discussing the potential disruptions caused by AI. He acknowledged that while AI will lead to significant changes, no one can accurately predict its full impact on jobs. He encouraged everyone to actively learn about AI rather than resist it, believing it will enhance productivity overall. The article highlighted that Kavanaugh co-founded WWT in 1990, which now generates $20 billion annually. As of October 2023, he has a net worth of $7 billion.

Research suggests that around two-thirds of jobs in the U. S. and Europe are vulnerable to some level of AI automation, with generative AI potentially substituting up to 25% of existing work. Clara Shih from Salesforce echoed Kavanaugh's sentiments, noting that while some jobs will disappear due to technological advancements, new positions will likely emerge, similar to the job transformations seen with the internet. She advised that most jobs will require updated descriptions to adapt to these changes. Recently, Salesforce launched its AI platform, AgentForce, enabling companies to create custom digital workers. For instance, the fintech firm Klarna reported reducing its workforce from 5, 000 to 3, 800 over the past year due to AI, with plans for further reductions. Overall, industry leaders see both challenges and opportunities emerging from the integration of AI in the workplace.