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May 9, 2024, 6:58 p.m.
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Researchers at the University of Cambridge have expressed concern about the potential psychological harm caused by AI chatbots that simulate conversations with deceased loved ones. These chatbots, known as 'Deadbots' or 'Griefbots', recreate the language patterns and personalities of the dead using their digital footprints. Companies offering these services run the risk of exploiting grieving individuals by using the chatbots to advertise products or distress children by suggesting that a deceased parent is still present. The study warns that these chatbots could become an overwhelming emotional burden for users, who may be unable to suspend the AI simulation due to contractual agreements.

The researchers emphasize the importance of safeguarding the dignity of the deceased and the rights of both data donors and individuals interacting with AI afterlife services. The paper suggests implementing design protocols to prevent disrespectful use of deadbots, such as advertising or maintaining an active presence on social media. The researchers also propose age restrictions and transparent disclosure to users. The study highlights the need for opt-out protocols that provide emotional closure and mitigate the potential psychological risks of digital immortality.



Brief news summary

Researchers at the University of Cambridge warn that using artificial intelligence to create chatbots of deceased loved ones could have psychological consequences and invade the privacy of the living. These "deadbots" or "griefbots" simulate the language and personality traits of the deceased using their digital footprints. However, AI ethicists highlight the potential for misuse, such as companies using deadbots for advertising or distressing children. Existing services already offer these AI recreations for a fee. The researchers stress the need for design protocols to prevent disrespectful usage and recommend opt-out protocols to provide emotional closure for users.
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