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CNET Pauses AI Tool After Article Corrections: Insights on AI in Journalism
On Wednesday, news outlet CNET announced it has issued corrections to several articles, describing some as "substantial, " after utilizing an AI-powered tool to assist in writing numerous stories. Following this, CNET’s editor-in-chief Connie Guglielmo stated in an editorial that the outlet has paused its use of the AI tool for story generation. This revelation comes after Futurism reported earlier in the month that CNET had been discreetly employing AI for article writing and discovered mistakes in one of those pieces. While automating news stories with AI isn't a novel concept— the Associated Press has been doing so for nearly ten years— the topic has drawn renewed interest due to the popularity of ChatGPT, a viral AI chatbot that can swiftly generate essays, stories, and song lyrics based on user input.
Guglielmo clarified that CNET used an "internally designed AI engine, " rather than ChatGPT, to assist in writing 77 articles since November, which represented approximately 1% of the outlet's total content during that time. This initiative was part of a "test" project for the CNET Money team aimed at helping editors produce basic explainers on financial services topics. Examples of headlines from stories created using the AI tool include "Does a Home Equity Loan Affect Private Mortgage Insurance?" and "How to Close A Bank Account. "
Brief news summary
CNET has announced it will stop using AI for article creation after correcting several inaccuracies in its content produced with an AI-powered tool. Editor-in-chief Connie Guglielmo shared this decision in an editorial statement following a report by Futurism, which highlighted issues with AI-generated articles. While using AI in journalism isn't new—The Associated Press has done so for nearly a decade—the topic has garnered attention due to the rise of advanced AI systems like ChatGPT. Guglielmo clarified that CNET utilized its proprietary AI engine, rather than ChatGPT, to assist in writing 77 articles since November, representing about 1% of their output during that time. This initiative aimed to aid the CNET Money team in creating basic financial explainers, covering topics such as home equity loans and bank account closures. Following the identification of mistakes, CNET has decided to discontinue its experimentation with AI in favor of traditional reporting methods.
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