In recent years, the consistent and frequent changes in the workplace have taken a toll on employees, resulting in change fatigue. The emergence of generative artificial intelligence has introduced a new wave of change, forcing organizations to consider its implications on their workforces. To successfully adopt AI, organizations need to focus on upskilling their employees and addressing their concerns through effective change management. This can be achieved through investing in continuous training, fostering a culture of learning, and adapting to changing business needs. Encouraging a test-and-learn mentality and allowing for experimentation has proven successful in driving AI adoption.

It is important to manage expectations on what AI can and cannot do, as progress takes time. Business leaders should provide realistic expectations and clear direction to avoid skepticism and distrust. Finally, to combat employee burnout, organizations must offer training, guidelines, and policies to support the workforce in embracing AI. By protecting and empowering employees, organizations can fully leverage the potential of generative AI.