AI-powered smart carts are being introduced in supermarkets in New York City, offering a range of features to enhance the shopping experience. Instacart's Caper Carts utilize artificial intelligence to identify products, their prices, and the weight of produce. Shoppers can conveniently check out with a simple touch on the screen. These carts are currently available in selected stores such as Fairway Market in Kips Bay and a few ShopRites on Staten Island. Additionally, customers have the opportunity to spin a wheel for a chance to receive discounts of $2, $5, or $10 off their total purchase when spending $35 or more. Membership program participants at Fairway receive even more savings.

Users have expressed their appreciation for these benefits, with some mentioning that they would normally avoid self-checkout but find the incentive too good to resist. Plus, shoppers can immediately see their total expenses on the touch screen, providing better control over their spending. While there have been minor issues and the carts are heavier compared to traditional ones, customers still find the futuristic technology and cost savings appealing. Instacart acknowledges that this is a new technology for many users and assures that there is support available to address any issues. In the future, the innovative carts will provide a store map and recipe recommendations based on the items in the cart, further enhancing the shopping experience.