Liberty Darr's story, published in the Other Paper on March 20, explores the role of artificial intelligence (AI) in Vermont's local governments, particularly in South Burlington, the state's second-largest city. City IT Director Nick Gingrow and Data Manager Anna Dabrowski are developing a new AI policy aimed at ensuring the appropriate and secure use of AI in municipal operations, especially concerning sensitive data. Gingrow is collaborating with the GovAI Coalition, a national group focused on responsible AI use in local government; South Burlington is the only Vermont community in the coalition. One of their initial projects involves experimenting with Microsoft’s AI tool, Copilot, which integrates with various Microsoft applications.

Recent training sessions for city staff highlighted potential AI applications, such as creating draft proposals more efficiently. Dabrowski emphasizes AI's potential for innovative data analysis while underscoring the importance of human oversight to verify AI-generated information. The city is also launching a pilot program to evaluate proposed AI projects within departments for effectiveness and feasibility. Gingrow points out that AI innovations could enhance public accessibility features on the city’s website, including a multi-language translator and possibly a chatbot for easier navigation. Conversely, neighboring Shelburne's Town Manager, Matt Lawless, expresses skepticism towards extensive AI use, emphasizing the significance of human relationships over automated interactions. While acknowledging some efficiency gains through new software, Lawless is cautious about AI's implications for community engagement. Gingrow acknowledges broader concerns regarding AI's potential job displacement but views it as a means to streamline processes, ultimately allowing staff to focus on more critical projects and tasks.