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How AI is Revolutionizing Business Travel
Travel companies are incorporating artificial intelligence (AI) into their services to improve business travel. Altour has launched Altour Intelligence, an AI platform that offers five tools for personalized booking, disruption prediction, customer support, policy compliance, and travel insights. United Airlines now sends text messages with links to live radar maps during weather-related flight delays, providing real-time information to passengers.
AMGiNE has released an AI-powered platform, Automated Booking Tool (ABT), that simplifies corporate travel booking by interpreting traveler requests and generating itinerary options. Serko has introduced a virtual AI travel agent, Zena, which uses natural language processing and generative AI to interact with travelers and provide personalized recommendations.
Brief news summary
Travel companies like Altour, United Airlines, AMGiNE, and Serko are using artificial intelligence (AI) to revolutionize business travel. They are implementing new technologies such as personalized booking interfaces, real-time weather updates, and automated itinerary planning. Altour's AI platform, Altour Intelligence, provides tools for booking, disruption prediction, customer support, policy compliance, and travel insights. United Airlines sends customers text messages with live radar maps to keep them informed about weather affecting their flights. AMGiNE's AI Automated Booking Tool (ABT) simplifies arranging business trips by interpreting traveler requests and generating itinerary options. Serko's Zena is an AI-powered digital travel agent that engages in natural conversations with customers, understanding travel needs and offering tailored recommendations. These advancements prioritize efficiency, personalization, and cost-effectiveness in corporate travel.
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