Nobody calls a heating and cooling company to ask about customer support. They say the AC stopped cooling, or the furnace is making a noise, or they just want somebody out today. Those three sentences need three different answers, and the difference between them is urgency and season. Neuron's receptionist answers every one of them 24/7, sorts out what failed and how fast it matters, checks the address against your service area, and books an arrival window by the rules your office set — then leaves the summary on the equipment's record.
Free HVAC CRM + free HVAC website. Forever.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
Free HVAC tools, forever
Free HVAC CRM — every AC and heating job on one record, forever
An HVAC company lives on the same handful of addresses for years, and what actually matters at each one is the equipment bolted to the wall, not just a name in a phone book. Core, Neuron's free foundation, keeps every customer, every lead and every job — an AC repair from last July, the maintenance visit already booked for fall, the estimate a homeowner is still weighing — moving through one pipeline from first call to closed job. It stays free for as long as you run the business: no seat fee, no expiring trial, and nothing in the CRM disappears if you never add anything on top of it.
A free HVAC website, already built for AC and heating searches
Most industry websites are the same six stock pages with your trade's name swapped in — no service-area page, nothing a homeowner searching for AC repair nearby would actually land on. Core includes a real website instead: hosting, a security certificate and a Neuron subdomain at no cost, roughly ten pages built around your actual services — AC installation, heating repair, maintenance plans — plus your real service area and basic search optimization, so the site is built to be found, not just built to exist. It is part of the same free foundation as the CRM: nothing about the site is a trial, and nothing about it expires.
Free HVAC scheduling — one calendar for every AC and heating call
A no-cool call at two in the afternoon and a maintenance visit booked for next Tuesday have to live on the same calendar, or one of them gets forgotten. Core's booking and calendar are free forever: every AC and heating appointment gets an arrival window a homeowner can actually plan around, and every job — repair or maintenance — shows up in the same place instead of a whiteboard, a paper calendar and a phone note that all disagree by Thursday. There is nothing to unlock to start using it: scheduling is part of the free foundation from the day you create your business, not a feature you grow into.
What the HVAC receptionist handles
The same CRM, booking, dispatch and technician portal — see the full breakdown.
A real HVAC call, start to booking
The caller says
“My AC stopped cooling.”
What Neuron does
- 1Asks what the system is doing — no cool at all, or cooling weakly
- 2Confirms the service address and checks it against your service area
- 3Establishes urgency: today, or the first ordinary window
- 4Offers the arrival windows your rules actually allow
- 5Reads the details back before confirming
Booking created with an arrival window, the reason on the job and the summary on the property record.
What happens after the call
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
HVAC AI Receptionist FAQ
Does it understand the difference between no-cool and no-heat?
Yes — it captures the failure and the season, because they drive priority. It is not deciding your triage rules; it is collecting the facts your rules need and booking within them.
Can this handle after-hours HVAC calls like an answering service?
Yes. The AI receptionist can answer after hours, collect the no-cool or no-heat details, check the service area and your urgency rules, then book or record the next action. If your workflow requires a live human on specific calls, compare that requirement separately rather than treating every answering service as interchangeable.
What happens on a call outside the service area?
It checks the address before offering a window, so an out-of-area caller is not booked into somebody's afternoon. You get the lead with the reason recorded rather than a cancellation the next morning.
What about calls from maintenance-plan customers?
A caller already on the record arrives with their plan and their equipment attached, so a seasonal tune-up request is booked against the visits the plan already owes rather than entered as a stranger's first call.
What does it cost?
AI Receptionist is included with Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies.
Can I hear it before I switch it on?
Yes — you can talk to the HVAC receptionist from this page, and it behaves the way it would on your line.