A no-cool call comes in at two in the afternoon. Somebody has to work out whether it is today or Thursday, whether the address is in your area, which technician is closest to finishing, and whether this house is the one with the fifteen-year-old condenser you patched in June. Neuron Expert is free HVAC software that keeps that whole sequence in one place — the call, the arrival window, the dispatch board, the equipment history and the estimate — instead of a phone, a whiteboard and a spreadsheet that disagree by mid-afternoon.
The HVAC workday, end to end
The same CRM, booking, dispatch and technician portal — see the full breakdown.
What happens after the call
Free CRM forever
Customers, jobs, scheduling, technician app.
Pay-as-you-go AI
Only the minutes the receptionist answers.
No per-seat subscription
Add your crew without adding a bill.
HVAC Software FAQ
How does it handle a same-day no-cool call?
The call becomes a booking with an arrival window and a technician, and the property record travels with it — equipment type, what was done last time, whether there is a maintenance plan. The technician sees that before arriving instead of asking the homeowner to remember it.
Does it cover maintenance plans as well as repairs?
Yes. A maintenance plan lives on the customer record with the visits it owes, so a spring tune-up is a scheduled obligation rather than something remembered in July. Repairs found during a tune-up become their own job on the same property.
Is the HVAC software really free?
The CRM, booking, dispatch board and technician app are free forever. You pay only for the optional AI you switch on — the receptionist's minutes, telephony or programmatic SEO — from a wallet, with no per-seat pricing.
What does it replace?
The separate scheduling and dispatch tools a small heating and cooling company ends up paying for. It is not a distributor integration or a load-calculation tool; it is the office side of the day.