A stranger can book a look. Nobody books a roof.
Someone finds you at ten at night, decides they want this dealt with, and looks for a way to do something about it before they lose the nerve. What they can honestly commit to at that moment is a visit — somebody comes and looks. What they cannot commit to is the work itself, because neither of you knows yet what the roof needs. A booking page that blurs those two is how a half-day slot meets a full tear-off.
Nothing on a roof can be scoped from a form
A homeowner reporting a stain on a ceiling might have a lifted flashing or a decking problem, and nobody finds out from a dropdown. Let a form book "replacement" and you have a crew day sized by a stranger's guess; let it book nothing at all and the person who was ready at ten at night is gone by morning.
What books itself, and what arrives as a request
An inspection is genuinely bookable: fixed length, one person, no scope needed in advance — so that goes straight onto the calendar. Everything past it is captured instead, with the address, what the caller can see, whether water is coming in now, and how soon they need somebody. That reaches you as work to schedule rather than as a slot already taken.
You set the line, and the weather stays yours
Which visit types are bookable, how long each takes and how far ahead the calendar opens are yours to decide. No crew day is ever put on the calendar by a form, because that decision belongs to you and the forecast, not to whoever filled in a page at midnight.
Online booking — FAQ
Can somebody book a replacement online?
No, and deliberately. They book a look; what happens after it is priced by you once somebody has been up there.
How does it stop a page-filler from taking a crew day?
Only the visit types you have made bookable go onto the calendar. Everything else is captured as a request with the address and description, for you to schedule.
Does an online request arrive differently from a phone call?
No. Both become the same job with the same details, so you are working from one list rather than two.
Can I keep certain days clear?
Yes. Your working days and how far ahead bookings open are settings, and the page will not offer a slot outside them.