Free CRM and website for your appliance repair business. Add AI receptionist, business phone, dispatch and payments as you grow.
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Pricing · Your Neuron Core
The same company structure you get in the workspace — departments, connections, plan and limits in one picture.
One platform, three jobs
This page is specifically about the Appliance Repair AI receptionist — answering, qualifying and booking inbound calls.
Operations software
Appliance Repair software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
Appliance Repair CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for Appliance Repair
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
«My refrigerator is not cooling.» «The washer will not drain.» «The dryer runs but does not heat.» Every one of those is bookable, and every one of them is worth thirty seconds more on the phone: which appliance, which brand, roughly how old, what exactly it is doing. That is the difference between a technician arriving with the part and a technician arriving to take a look. Neuron's receptionist answers 24/7 and asks those questions the way a good dispatcher does, then books the visit and writes the answers onto the job. Appliance repair calls are often urgent and require immediate attention. The AI receptionist is trained to identify specific issues such as a refrigerator not cooling, a washer not draining, or a dryer not heating. It asks detailed questions about the appliance's condition, including the brand, model, and serial number, to ensure the technician arrives with the correct parts and tools. For a refrigerator not cooling, the system inquires about the temperature inside the unit, whether there are any unusual sounds, and if the compressor is running. For a washer not draining, it asks about the water level, the type of drain pump, and if there are any blockages. For a dryer not heating, it checks the heating element, the thermostat, and the venting system. The AI receptionist also handles calls about dishwasher issues, such as a dishwasher not cleaning properly or not draining. It asks about the water temperature, the detergent used, and if there are any clogs in the drain line. Additionally, the system can identify if a call is about a stove or oven issue, such as a gas stove not igniting or an electric oven not heating. It asks about the type of stove, the ignition system, and the heating elements. The AI receptionist ensures that all these details are captured and recorded for the technician to review, helping to diagnose and resolve the issue efficiently. The system also handles calls about washing machine problems, such as a washing machine leaking or making unusual noises. It asks about the type of machine, the age, and the specific symptoms to provide accurate information to the technician. The AI receptionist is designed to be comprehensive and handle all aspects of appliance repair service calls, ensuring that every call is properly addressed and documented. This helps streamline the service process and improve customer satisfaction.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
The caller says
“My refrigerator is not cooling.”
What Neuron does
Booking created with the appliance, brand, model and symptom already on the job. The AI receptionist also ensures that all diagnostic information is captured and stored for future reference, helping technicians provide better service and preventing recurring issues.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
It asks for brand and model as part of the booking, the way a dispatcher does, and records whatever the caller can give — including «it is on a sticker inside the door, I will check». What it captures lands on the job instead of in somebody's memory.
It can cover the AI answering, structured intake and booking side of that job: appliance type, brand/model, symptom, address and appointment details are captured on the call. If your business specifically needs a live human receptionist or human escalation on every call, compare that requirement separately before switching.
Yes, in the wording your business sets. That conversation is where bookings are lost or kept, so it is said the same way on every call rather than differently depending on who answers.
AI Receptionist is included with Business Core. The CRM foundation stays free; separately metered usage is charged only where an approved usage price applies.
Yes — you can talk to the appliance repair receptionist from this page and hear how it handles the call.
The AI receptionist is trained to identify signs of refrigerant leaks, such as unusual odors, hissing sounds, or visible leaks. It asks detailed questions about the symptoms and checks if the system is properly maintained. The system also verifies if there are any recent repairs or if the leak is a recurring issue. This information is crucial for the technician to address the problem effectively.
When a customer reports a washer not draining, the AI receptionist asks about the water level, the type of drain pump, and if there are any blockages. It also checks if the machine is properly maintained and if there are any signs of wear or damage. The system ensures that all these details are captured and recorded for the technician to review, helping to diagnose and resolve the issue efficiently.
For a dryer not heating, the AI receptionist checks the heating element, the thermostat, and the venting system. It asks about the type of dryer, its age, and the specific symptoms to provide accurate information to the technician. The system also verifies if there are any maintenance agreements in place that cover dryer repairs.
When a customer reports a dishwasher not cleaning properly or not draining, the AI receptionist asks about the water temperature, the detergent used, and if there are any clogs in the drain line. It also checks if the dishwasher is properly maintained and if there are any signs of wear or damage. The system ensures that all these details are captured and recorded for the technician to review.
For stove or oven issues, the AI receptionist asks about the type of stove, the ignition system, and the heating elements. It checks if the stove is properly maintained and if there are any signs of wear or damage. The system also verifies if there are any maintenance agreements in place that cover stove or oven repairs.
When a customer reports a washing machine leaking or making unusual noises, the AI receptionist asks about the type of machine, the age, and the specific symptoms. It also checks if the machine is properly maintained and if there are any signs of wear or damage. The system ensures that all these details are captured and recorded for the technician to review.
