Septic Services software
Septic work runs on a schedule the property sets: a tank that wants pumping every three years, an alarm that will not wait, an inspection with a closing date behind it. The facts that decide the visit — tank size, where the lid is, when it was last pumped — live in whoever remembers the last trip.
AI to build your septic services company
Free CRM and website for your septic services business. Add AI receptionist, business phone, dispatch and payments as you grow.
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Pricing · Your Neuron Core
The same company structure you get in the workspace — departments, connections, plan and limits in one picture.
AI receptionist
The receptionist answers alarms and closings, both of which arrive with a deadline attached, asks what the job needs and books it into the CRM with the caller's details.
Caller
“The septic alarm has been beeping since last night.”
Caller
“We are closing on the house and need an inspection this week.”
Caller
“There is standing water over the drain field.”
Built for septic contractors, not generic field service
Septic work runs on a schedule the property sets: a tank that wants pumping every three years, an alarm that will not wait, an inspection with a closing date behind it. The facts that decide the visit — tank size, where the lid is, when it was last pumped — live in whoever remembers the last trip.
All the pieces. Working together.
The AI receptionist answers, asks what the alarm is doing and when the tank was last pumped, and books accordingly.
Dispatch sees capacity, access notes and who is already in that county.
Tank size, type, lid location and every past visit sit on the address.
The last date and volume are on the record, so the next reminder is a fact, not a guess.
Findings become the report the closing needs, without retyping them into a form.
The app carries access notes and history before the truck turns into the driveway.
In the CRM
| Step | What the dispatcher sees | What the owner availability sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and property notes, tank size and location, pump-out history and inspection findings, plus the call transcript. | Nothing yet — the request is not assigned to a owner availability until it is booked. |
| 2Record | The customer record: system & pump-out records, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — pump-out intervals per property, inspections tied to a closing date, and access the truck has to physically reach. | Assigned to the business owner, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Copper. | Marks the job complete; the invoice goes out from the same record. |
Free
$0 forever
Copper
$99/mo
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
A septic company's calendar is made of two very different obligations. A routine pump-out is due on an interval that belongs to the property — tank size against how many people live there — and can be routed with the rest of the county. An inspection tied to a closing date cannot move, because everyone else's paperwork is stacked behind it. Neuron Expert is free septic software that keeps both on one dispatch board, with the pump-out interval on the property record and the access notes — the gate, the soft ground, the distance from where the truck can actually park — read before the driver leaves.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
Comparing Septic Services software?
Start with the septic services workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
As a dated obligation, not a preference. The booking carries the closing date it belongs to, so the visit is scheduled against a real deadline and the report has somewhere to land when it is written.
Yes — that is the point of keeping them on the property record. A thousand-gallon tank under a household of two and the same tank under a household of six are not on the same interval, and one company-wide default gets both wrong.
Because a pump-out that the truck cannot physically reach is a wasted drive and an unhappy customer. Gate width, ground conditions and the distance to the lid live on the property record so the second visit is not the first one repeated.
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities.
