Free CRM & website
Septic work runs on a schedule the property sets: a tank that wants pumping every three years, an alarm that will not wait, an inspection with a closing date behind it.
Website, Google, Maps & AI answers bring customers in.
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AI receptionist
The receptionist answers alarms and closings, both of which arrive with a deadline attached, asks what the job needs and books it into the CRM with the caller's details.
Caller
“The septic alarm has been beeping since last night.”
Caller
“We are closing on the house and need an inspection this week.”
Caller
“There is standing water over the drain field.”
Have the receptionist call me
One demo call to your phone, as the septic services company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.
In the CRM
| Step | What the dispatcher sees | What the owner availability sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and property notes, tank size and location, pump-out history and inspection findings, plus the call transcript. | Nothing yet — the request is not assigned to a owner availability until it is booked. |
| 2Record | The customer record: system & pump-out records, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — pump-out intervals per property, inspections tied to a closing date, and access the truck has to physically reach. | Assigned to the business owner, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Copper. | Marks the job complete; the invoice goes out from the same record. |
Free
$0 forever
Copper
$99/mo
$99/mo after · Card at checkout, $0 today, cancel anytime
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
7 days free — the first charge is on day 8, and we email you a day before it.
Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.
Core is free forever; we ask for a card only when you start the receptionist trial, and we tell you the exact day the first charge happens.
Export any time, no lock-in, no selling to anyone.
The receptionist announces itself, texts go only to people who opted in.
Comparing Septic Services software?
Start with the septic services workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
As a dated obligation, not a preference. The booking carries the closing date it belongs to, so the visit is scheduled against a real deadline and the report has somewhere to land when it is written.
Yes — that is the point of keeping them on the property record. A thousand-gallon tank under a household of two and the same tank under a household of six are not on the same interval, and one company-wide default gets both wrong.
Because a pump-out that the truck cannot physically reach is a wasted drive and an unhappy customer. Gate width, ground conditions and the distance to the lid live on the property record so the second visit is not the first one repeated.
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities.
