Free CRM and website for your appliance repair business. Add AI receptionist, business phone, dispatch and payments as you grow.
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Pricing · Your Neuron Core
The same company structure you get in the workspace — departments, connections, plan and limits in one picture.
One platform, three jobs
This page is specifically about the Appliance Repair CRM — customer, property or equipment records and job history.
Operations software
Appliance Repair software
Run the workday: online booking, scheduling, dispatch, technician workflow and estimates.
CRM & records
Appliance Repair CRM
Keep the context: customers, properties or equipment, job history, notes and follow-up.
AI receptionist
AI receptionist for Appliance Repair
Handle inbound calls: answer, capture reason and urgency, check the service area and book.
For a small appliance repair business, the owner or dispatcher needs the machine history without digging through texts and invoices. A household is a washer, a dryer, a refrigerator and a range, each with its own age, brand and repair history. When somebody rings about «the washer again», the useful question is which washer, what was done to it in March, and whether the part fitted then is still under warranty. Neuron keeps brand, model and appliance type as fields, the diagnosis and service fee on each visit, the parts ordered against the job, and the return visit attached to the same history — so a repeat call is a continuation, not a fresh start. For appliance repair technicians, the record is not just a name and address — it is the model number, serial number, and the exact part that was replaced. When a refrigerator is not cooling, the technician needs to know if the compressor was replaced last year, or if the condenser coils were cleaned. For a dishwasher, the technician needs to know if the heating element was replaced, or if the drain pump is clogged. For a washer, the technician needs to know if the lid switch was replaced, or if the motor is failing. This detailed record helps avoid repeat visits and ensures the right parts are used. The appliance repair CRM keeps track of the service history, including the technician's notes, the parts used, and the date of the visit. This information is crucial for repeat work and follow-ups, ensuring that the same issue is not addressed multiple times. The appliance repair CRM also tracks the property address, the customer's contact details, and the service history for each appliance. When a customer calls about a repeat issue, the technician can quickly access the appliance's history, including the previous diagnosis, parts used, and any follow-up visits. This ensures that the technician can provide a more accurate diagnosis and avoid unnecessary repeat visits. The CRM also allows for easy tracking of parts on order, so technicians can see which parts are being ordered and when they are expected to arrive. This helps in planning the next visit and ensures that the technician has the right parts on hand. For a small appliance repair business, the CRM also helps in managing multiple appliances at one address, keeping each appliance's history separate and easily accessible. This is especially useful when a customer has multiple appliances, such as a washer, dryer, refrigerator, and dishwasher, all at the same address. Each appliance's history is kept separate, so technicians can quickly find the information they need for each specific appliance. The CRM also allows for easy tracking of service history, including the technician's notes, the parts used, and the date of the visit. This information is crucial for repeat work and follow-ups, ensuring that the same issue is not addressed multiple times. The appliance repair CRM also helps in managing customer relationships by keeping detailed records of each customer's interactions with the business. This includes the customer's contact details, service history, and any notes or comments from previous visits. This information is valuable for building a strong relationship with the customer and ensuring that their needs are met. The CRM also allows for easy tracking of customer feedback, which can be used to improve the quality of service and address any issues that arise. Overall, the appliance repair CRM is a powerful tool that helps small appliance repair businesses manage their operations more efficiently and provide better service to their customers.
Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.
The same CRM, booking, dispatch and technician portal — see the full breakdown.
Free CRM forever
Free basic website with a verified customer-owned domain. Core: $0 forever.
Business Core from $99/mo
AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.
Current Business Core tiers
Copper $99/mo · Silver $299/mo · Gold $999/mo
Because it decides the part, and the part decides whether the job takes one visit or two. A record that only holds a name and an address sends the technician out to find out what they could have known before leaving.
Each machine keeps its own history under the same customer, so «the fridge is doing it again» resolves to a specific unit with a specific past repair, not to a pile of visits at an address.
The parts order is tracked against the job it belongs to, and the return visit that fits it is part of the same job. When the same symptom comes back, the previous part and date are on the record.
Yes. Free Core gives a small appliance repair business customer and job records, brand/model history, a basic pipeline, booking and calendar without forcing a paid phone or AI plan. You can add Business Core later when you want a business line, AI Receptionist or automation.
Yes — the CRM is free forever, so you can move customers and history in and keep working. You can keep the free CRM foundation unless you choose a Business Core plan for AI.
The appliance repair CRM tracks parts on order, so you can see which parts are being ordered and when they are expected to arrive. This helps in planning the next visit and ensures that the technician has the right parts on hand.
The CRM keeps a detailed service history for each appliance, including the technician's notes, the parts used, and the date of the visit. This information is crucial for repeat work and follow-ups, ensuring that the same issue is not addressed multiple times.
Yes, the CRM allows you to view the service history for a specific appliance, including all previous visits, parts used, and technician notes. This helps in understanding the appliance's condition and planning future repairs.
The CRM keeps detailed records of each customer's interactions with the business, including contact details, service history, and any notes or comments from previous visits. This information is valuable for building a strong relationship with the customer and ensuring that their needs are met.
Yes, the CRM allows for easy tracking of customer feedback, which can be used to improve the quality of service and address any issues that arise.
The CRM allows for easy tracking of service history for multiple appliances at one address, keeping each appliance's history separate and easily accessible. This is especially useful when a customer has multiple appliances, such as a washer, dryer, refrigerator, and dishwasher, all at the same address.
For each appliance, the CRM stores the brand, model, appliance type, diagnosis from each visit, service fee, parts ordered, return visits linked to the original diagnosis, and the property address and customer contact details.
