Neuron Expert
FREE APPLIANCE REPAIR CRM · FOREVER

Appliance repair CRM for small businesses

The record is the machine

When a homeowner calls “My refrigerator is not cooling” or “The washer will not drain,” you need the right appliance history fast. Track brand, model, appliance type, diagnosis, service and warranty records for washers, dryers and refrigerators so repeat calls continue the same job instead of starting over.

Build my CRM →Free CRM for your appliance repair company
Hear a demo callAn appliance repair call, answered by the AI receptionist
Free CRM & Website forever
Get leads without ad spend

Website, Google, Maps & AI answers bring customers in.

Try an example or start typing

Appliance Repair demo company
Demo company
Appliance Repair
Refrigerators, washers, dryers

Free appliance repair CRM + free appliance repair website. Forever.

Free CRM forever. Free basic website with a verified customer-owned domain. AI receptionist included with Business Core — Business Core from $99/mo.

Free appliance repair tools, forever

Free appliance repair CRM — basic workspace.

Every customer, appliance & warranty records and every job on one record — refrigerator repair, washer and dryer repair, oven and range repair. arrival windows, technician skills, diagnosis details and follow-up visits.

A free appliance repair website — 1 landing page.

Free basic website with a verified customer-owned domain, written for appliance-specific service pages, brand and model context and simple booking.

The receptionist line — call the demo receptionist.

It answers collecting model and symptom details before the visit, asks what the job needs and books it into the same CRM. On the free plan you call the demo; on Copper ($99/mo) it answers your own number.

What an appliance record holds

  • Appliance Repair shops handling washer, dryer and refrigerator jobs
  • Refrigerator, washer and dryer repair plus oven and range work
  • Brand, model and appliance type per machine
  • Diagnosis from each visit, in the technician's words
  • Service fee and what it was applied to
  • Parts ordered, and which job they belong to
  • Return visits linked to the original diagnosis
  • Multiple appliances at one address, kept apart
  • Property address and customer contact details
  • Service history for each appliance
  • Parts on order tracking

The same CRM, booking, dispatch and technician portal — see the full breakdown.

In the CRM

How a appliance repair call turns into a paid job

StepWhat the dispatcher seesWhat the technician sees
1CallA new request with the caller, the reason and brand, model, appliance type and diagnosis and service history, plus the call transcript.Nothing yet — the request is not assigned to a technician until it is booked.
2RecordThe customer record: appliance & warranty records, notes and the job history.The same record, before the visit — what was done last time and what the caller said.
3JobThe job on the calendar — arrival windows, technician skills, diagnosis details and follow-up visits.Assigned to a technician dispatched to the property, with the address, the reason and the arrival window.
4InvoiceThe invoice and payment link on the same job, with the Payments department from Copper.Marks the job complete; the invoice goes out from the same record.

What happens after a request

  1. 1The caller fills the form on your site
  2. 2A request appears in the CRM with the address and the reason
  3. 3You get the reminder; the job is booked from the same record

Every request lands on the record, not in a voicemail.

AI receptionist

What your appliance repair callers say — and who picks up

The receptionist answers collecting model and symptom details before the visit, asks what the job needs and books it into the CRM with the caller's details.

  • Caller

    “My refrigerator is not cooling.”

  • Caller

    “The washer will not drain.”

  • Caller

    “The dryer runs but does not heat.”

  • Caller

    “The dishwasher leaves water in the bottom.”

  • Caller

    “The oven will not reach the temperature I set.”

  • Caller

    “It shows an error code. Can you tell me what it means?”

Demo company

Appliance Repair

AI receptionist · 24/7

Talk to Neuron like a real customer. It qualifies the request, checks what matters, offers the next step and saves everything to CRM.

Answers instantly
Books appointments
Saves to CRM
NEURON AILIVE
Appliance Repair
00:24 · AI receptionist
“Hi! Thanks for calling. How can I help you today?”
A scripted sample of this trade's call — live voice for it is being prepared.

Have the receptionist call me

One demo call to your phone, as the appliance repair company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.

What your appliance-repair business gets free, and what Copper adds

Free

$0 forever

  • AI Receptionist · Call the demo receptionist
  • Website · 1 landing page
  • Domain · Neuron 3rd-level
  • Production · 1 technician
  • CRM · Basic workspace
Build free appliance repair CRM

Copper

$99/mo

  • Website · No page limit
  • Your own domain · Buy through Neuron or connect yours
  • CRM · Included
  • Business line · 1 number (standard local)
  • AI Receptionist · 100 min / month
  • Payments department · Included
  • Receptionist languages · 2 languages
  • Outgoing SMS · 150 / month
  • SEO pages · 20 / month
Start 7-day trial

$99/mo after · Card at checkout, $0 today, cancel anytime

Silver and Gold add more lines, minutes and the Marketing department — see all plans.

7 days free — the first charge is on day 8, and we email you a day before it.

Our promises

  • No card for the free plan.

    Core is free forever; we ask for a card only when you start the receptionist trial, and we tell you the exact day the first charge happens.

  • Your data is yours.

    Export any time, no lock-in, no selling to anyone.

  • We never contact your customers without consent.

    The receptionist announces itself, texts go only to people who opted in.

Jobber, Housecall Pro and ServiceTitan charge per seat from day one. Neuron's CRM is free; the receptionist is $99/mo. Compare

Moving from Jobber or Housecall Pro?

Bring your customers, appliance & warranty records and the job history over; the free CRM keeps working whether or not you ever add the receptionist.

  • No card for the free plan
  • Keep your number — or get a new local one
  • Export everything any time

Appliance Repair CRM FAQ

Why keep the model number on the record?

Because it decides the part, and the part decides whether the job takes one visit or two. A record that only holds a name and an address sends the technician out to find out what they could have known before leaving.

How are several appliances at one address handled?

Each machine keeps its own history under the same customer, so «the fridge is doing it again» resolves to a specific unit with a specific past repair, not to a pile of visits at an address.

Does it track the part that was fitted?

The parts order is tracked against the job it belongs to, and the return visit that fits it is part of the same job. When the same symptom comes back, the previous part and date are on the record.

Is this appliance repair CRM built for a small shop or solo technician?

Yes. Free Core gives a small appliance repair business customer and job records, brand/model history, a basic pipeline, booking and calendar without forcing a paid phone or AI plan. You can add Business Core later when you want a business line, AI Receptionist or automation.

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