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POOL SERVICE SOFTWARE

Pool Service Software

Free CRM & website

A pool route lives or dies by the stop.

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AI receptionist

What your pool service callers say — and who picks up

The receptionist answers seasonal demand peaks, asks what the job needs and books it into the CRM with the caller's details.

  • Caller

    “Pool pump making noise”

  • Caller

    “I need weekly pool cleaning and maintenance”

  • Caller

    “Can you open the pool for the season and handle chemical balance”

Have the receptionist call me

One demo call to your phone, as the pool service company's receptionist. We text you a code first, so nobody else can send the call to your number. No account needed.

In the CRM

How a pool service call turns into a paid job

StepWhat the dispatcher seesWhat the technician sees
1CallA new request with the caller, the reason and pool details, equipment notes, chemical readings and recurring schedule, plus the call transcript.Nothing yet — the request is not assigned to a technician until it is booked.
2RecordThe customer record: pool equipment & chemical records, notes and the job history.The same record, before the visit — what was done last time and what the caller said.
3JobThe job on the calendar — recurring routes, equipment repair visits and seasonal appointments.Assigned to a technician on a recurring route, with the address, the reason and the arrival window.
4InvoiceThe invoice and payment link on the same job, with the Payments department from Copper.Marks the job complete; the invoice goes out from the same record.

What your pool service business gets free, and what Copper adds

Free

$0 forever

  • AI Receptionist · Call the demo receptionist
  • Website · 1 landing page
  • Domain · Neuron 3rd-level
  • Production · 1 technician
  • CRM · Basic workspace

Copper

$99/mo

  • Website · No page limit
  • Your own domain · Buy through Neuron or connect yours
  • CRM · Included
  • Business line · 1 number (standard local)
  • AI Receptionist · 100 min / month
  • Payments department · Included
  • Receptionist languages · 2 languages
  • Outgoing SMS · 150 / month
  • SEO pages · 20 / month
Start 7-day trial

$99/mo after · Card at checkout, $0 today, cancel anytime

Silver and Gold add more lines, minutes and the Marketing department — see all plans.

7 days free — the first charge is on day 8, and we email you a day before it.

One company, one Core. Departments switch on as you grow.

Start with a free CRM, website and one technician. Add phone, AI receptionist and more as your service business grows.

Your company · 4 departments
OWNER CORE
Your company
Copper
IT connections
Production connections
Included departments

What the route runs on

A recurring weekly or bi-weekly stop per pool, on its route day, with the technician assigned and the gate code on the stop
Chemical readings at each stop — free chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, salt — logged against the pool as a trend
What was dosed at the stop: chlorine, muriatic acid, stabilizer, shock, with the amount, so the next tech knows why the numbers moved
The equipment on the pad — pump, filter, heater, chlorinator, salt cell, automation — with model, install date and the last repair
Filter pressure at each visit, so a cartridge or DE filter that needs a clean or a backwash shows up before the water does
Green-pool recoveries scheduled as their own job: shock, brush, vacuum to waste, then the follow-up stops until the water clears
Equipment repair visits — a pump motor, a leaking filter tank, a heater that will not ignite — booked apart from the maintenance route, with the part named
Spring openings and fall closings on the calendar as seasonal jobs: cover off or on, lines blown out, plugs set, the winter chemical dose
Dispatch for the day: who covers which route, and a substitute technician reading the same stop notes the regular one left
A photo from the stop — the water, the pressure gauge, the cracked skimmer lid — attached to that pool's record
Skipped stops with a reason — locked gate, dog loose, the customer paused the pool for a month — so a missed route week is explained, not lost
A quote for a new pump, filter or heater raised from the stop and turned into a booked job when the customer says yes

Our promises

  • No card for the free plan.

    Core is free forever; we ask for a card only when you start the receptionist trial, and we tell you the exact day the first charge happens.

  • Your data is yours.

    Export any time, no lock-in, no selling to anyone.

  • We never contact your customers without consent.

    The receptionist announces itself, texts go only to people who opted in.

Jobber, Housecall Pro and ServiceTitan charge per seat from day one. Neuron's CRM is free; the receptionist is $99/mo. Compare

Comparing Pool Service software?

Compare Pool Service software alternatives before you move your customers and jobs.

Start with the pool service workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.

  • No card for the free plan
  • Keep your number — or get a new local one
  • Export everything any time

Pool Service Software FAQ

What does a route technician record at each stop?

The readings — free chlorine, pH, alkalinity, calcium, stabilizer — what was dosed and how much, the filter pressure, the water condition, and anything on the pad that looked or sounded wrong. A photo if it matters. The stop closes with a note the office and the next technician can both read.

Why keep chemical readings as a log rather than a single number?

One reading says the pool is fine today. Six weeks of readings show chlorine falling faster than it should, which points to a leak, a bad circulation path or a salt cell that is dying. The log is where that pattern becomes visible without anyone remembering last month's test.

How is a green-pool recovery handled?

As its own job, not a heavier weekly stop. The recovery gets a start visit — shock, brush, vacuum to waste — and follow-up stops until the water clears, each with its readings. When it is done the pool returns to the normal route, and the history shows how many visits it took.

Does it schedule equipment repairs like pumps, filters and heaters?

Yes. A pump that will not prime, a filter tank leaking at the clamp, a heater that fires and drops out — each is booked as a repair visit against the pool, with the part and the quote on the record. It stays off the maintenance route so the weekly stop is not stretched.

Can it handle spring openings and fall closings?

Both are seasonal jobs on the calendar. A closing records the lines blown out, plugs set, winter chemicals dosed and the cover on; the opening reverses it and starts the weekly route again. They sit apart from regular maintenance so the season's work is visible on its own.

What happens when a substitute covers a route day?

They open the day's route and read each stop: gate code, dog note, the last readings, the dose from last week, the open note about the pump. The regular technician does not have to be reached by phone for the day to run.

Does the office see the stop before the customer calls?

Yes. The readings, the dose, the photo and the note are on the pool's record as soon as the stop is saved. Whoever answers the phone reads what the technician wrote at the pad, not a guess about it.

Is the pool service software really free?

Core costs nothing and does not expire: customers and jobs, a basic pipeline, booking and a calendar, a one-page website on a Neuron address and one technician. A business line and the AI Receptionist start with Copper; Smart Dispatch and technician workflows come with the paid tiers.

What does it replace?

The route notebook, the test-strip photos in a phone and the separate scheduling app a pool company ends up paying for. It is the office side of the route. It is not a chemistry calculator, it does not talk to pool automation, and it will not tell you how much acid to add.

Is a broken pump the same as a maintenance visit?

No. Weekly maintenance is the recurring stop with readings and dosing. A pump, filter or heater repair is a separate visit with a part, a quote and usually a return trip. Keeping them apart on the calendar is what lets you see how often one pool needed repair work.

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