Why does it matter what pests were found?
Because the next visit needs to know whether you are preventing a problem or treating a recurring one. The inspection findings from last time decide the chemicals and the urgency for this visit.
Does it schedule recurring plans?
Yes. A property can be enrolled in a prevention plan with its own interval, so quarterly services stay on the route and seasonal clients do not get forgotten.
Is the pest control software really free?
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities.
What does it replace?
The separate scheduling and route tools a pest control company ends up paying for. It is not a pesticide calculator or a compliance tracker; it is the office side of the route.
Can I keep a one-time treatment separate from a recurring plan?
Yes. A one-time roach or wasp treatment is a job on the property; a quarterly plan is an enrollment with its own interval. Keeping them apart means a single call does not turn into a standing route by accident.
How do I handle a re-treat after the first visit?
Book the follow-up as a job tied to the original treatment on the same property. The technician opens it and sees what was applied and where, so a bed bug second pass or a roach re-treat starts from the first visit's notes.
Can I record bait stations and traps per property?
You can note where each bait station or trap sits — the garage corner, the crawlspace vent, the attic access — in the property record, so a rodent trap check or a termite bait check begins at the right spot.
Does it work for termite jobs that run over months?
Yes. The inspection, the treatment and each later bait check sit as visits on one property, so a termite job that spans months reads as one story with dates instead of separate tickets.
Can residential and commercial accounts live together?
Yes. A restaurant with a monthly inspection and a house with a quarterly perimeter service are both properties with their own plan and interval. They share the calendar but their histories stay apart.
Where do I put gate codes, dogs and access notes?
On the property. The note travels with every visit, so the technician sees the locked crawlspace, the dog in the yard or the tenant who must be home before arriving, not after knocking on the door.
Can I note which customers have pets or children?
Yes, as a customer note on the property. It is a plain note the technician reads before choosing a treatment. The software does not pick products or judge safety; that decision stays with your licensed technician.
Does it track chemicals and licensing for me?
It records what was applied on each visit so the history is there when you need it. It does not calculate dilution rates or manage state licensing and reporting; keep using the records your regulator requires alongside it.
What happens when an infestation comes back?
The property history shows the earlier findings and treatments, so you can tell a returning problem from a new one. The follow-up becomes a visit on that same record, not a fresh customer with no past.
Can I bring my existing customer list over?
You can add customers and properties to the CRM, with their pest history in the notes. Start with the recurring plan clients, since those are the properties you visit again and again.
Does it answer calls for my pest control company?
Not on Core. Business phone and the AI Receptionist start with Copper. On Core, the software holds your customers, jobs, pipeline and calendar; a pest control receptionist page covers the phone side.
