Question 1

Why one job instead of separate bookings per task?

Accepted Answer

Because that is how the visit is sold and paid for. Split a Saturday morning into six bookings and the estimate stops making sense, the caulking around the tub drops off the invoice, and nobody can say later what was done at that address. One job with a task list keeps the whole visit priceable and finishable.

Question 2

What happens to tasks that were not finished?

Accepted Answer

They stay open on the job, and the return visit is booked against that same job rather than as a new one. A cabinet handle on special order or a second coat over the drywall patch waits there with a note, so it is not dropped between the invoice and the next phone call.

Question 3

How do I price a fixed task and a punch list on one visit?

Accepted Answer

Each task is its own labor line on the estimate. A TV mount or a flat-pack wardrobe has a known scope and can carry a set price; an open list of small repairs is easier to price once the technician has seen it. The customer gets one estimate with every line visible, and accepts or declines it.

Question 4

Can I track the materials used on each job?

Accepted Answer

Yes. Parts and materials go on the job as lines with a quantity, what you paid and what the customer is charged — the wall anchors, the toilet flapper, the tub caulk. When the same house calls about similar work, the last job shows what it really took, so the next quote starts from that instead of a guess.

Question 5

Where do the photos go?

Accepted Answer

On the job, marked before or after, with a caption: the drywall patch before paint, the fence panel once it was re-hung, the tile around the tub. The next visit to that address opens with them, and a customer who asks what was done in the spring can be shown instead of told.

Question 6

How does handyman scheduling work when a quick stop and a long punch list share a week?

Accepted Answer

Both sit on one calendar, each booking with its own job behind it. A faucet cartridge swap on Tuesday and a move-in list of mounting, doors and shelves on Thursday are both visible, and moving one for a late part or the weather does not rewrite the other. The return visit for an unfinished task is booked from the job it belongs to.

Question 7

Does a small handyman business get a website with it?

Accepted Answer

Yes. Free Core builds one landing page on a Neuron address: the work you take — mounting, drywall patches, doors, fixtures, furniture assembly — your service area, reviews, common questions and a request form a homeowner fills in. Your own domain and the full multi-page site come with Copper.

Question 8

Is it built for a one-person handyman business?

Accepted Answer

Yes. Free Core is sized for one technician: the customers, the task lists, the estimates, the calendar and the landing page, with no seat fee. When a second person starts taking jobs, technician workflows and Smart Dispatch come with the paid tiers, and every customer and past repair stays where it is.

Question 9

Who answers the phone when I am up a ladder?

Accepted Answer

On free Core, your phone works as it does today. With Copper, the AI Receptionist takes the call, writes the caller's whole list onto the request and offers the next open windows. Sparking outlets, breaker trouble and gas smells are not booked as handyman work; the caller is pointed to the licensed trade.

Question 10

Is the handyman software really free?

Accepted Answer

Core costs nothing and does not expire: the CRM, customers and jobs, a basic pipeline, booking and a calendar, a one-page website on a Neuron address and one technician. A business line and the AI Receptionist start with Copper; Smart Dispatch and technician workflows come with the paid tiers.

Question 11

Does it replace the paper list on the dashboard?

Accepted Answer

Yes. The task list lives on the job instead of a sticky note: hang two shelves in the den, swap the kitchen faucet, look at the gate latch. What gets finished is closed, what does not stays open for the return visit, and the next person at that door reads the same list you did.

Step	What the dispatcher sees	What the technician sees
1Call	A new request with the caller, the reason and property notes, task list, photos and estimates and past repairs, plus the call transcript.	Nothing yet — the request is not assigned to a technician until it is booked.
2Record	The customer record: job & materials records, notes and the job history.	The same record, before the visit — what was done last time and what the caller said.
3Job	The job on the calendar — estimate visits, small jobs, multi-task appointments and return visits.	Assigned to a technician dispatched to the property, with the address, the reason and the arrival window.
4Invoice	The invoice and payment link on the same job, with the Payments department from Silver.	Marks the job complete; the invoice goes out from the same record.

Handyman Software

Get local customerswithout paying for ads

1. Traffic finds you

2. Neuron answers

3. Saved in CRM

4. Ready to work

How a handyman call turns into a paid job

What your handyman business gets free, and what Copper adds

What your handyman callers say — and who picks up

One company, one Core. Departments switch on as you grow.

The handyman visit, kept in one piece

Our promises

No card for the free plan.

Your data is yours.

We never contact your customers without consent.