Neuron Expert
Neuron Expert
AI for service businesses

AI to build your electrical company

Free CRM and website for your electrical business. Add AI receptionist, business phone, dispatch and payments as you grow.

Free CRM and Website forever

Where does your business work?

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Pricing · Your Neuron Core

Build your company around one Core.

The same company structure you get in the workspace — departments, connections, plan and limits in one picture.

Your company · 4 departments
Connections & capabilities
OWNER CORE
Your company
Copper —
IT connections
Production connections
Included departments

One platform, three jobs

Choose the part of your electrical business you are solving.

This page is specifically about the Electrical CRM — customer, property or equipment records and job history.

The same property calls an electrician back for years: the panel that was flagged as undersized at the last inspection, the room that got rewired in stages, the lighting install that still owes a trim-out visit. A record with only a name and a number cannot carry any of that forward. Neuron keeps property history, panel and equipment notes, estimates and inspection and job notes against the address, so the next call starts with what the panel already needed instead of a fresh guess. In electrical work, every property has a unique history that impacts how an electrician approaches the job. For instance, a panel that was flagged as undersized during a recent inspection requires a different approach than a first-time breaker complaint. The panel's age, amperage, and prior wiring work are crucial details that inform the next steps. When a panel trips again, having the previous estimate and notes readily available prevents the need to rebuild the history from scratch. This continuity ensures that the electrician can quickly identify the root cause and provide an accurate solution. Additionally, the electrical CRM tracks all aspects of a property's electrical system, including lighting and installation jobs logged against the property. This comprehensive record helps electricians understand the property's electrical needs and plan accordingly. For example, if a room was recently rewired, the electrician can review the previous work to ensure consistency and compliance with current standards. Another critical aspect is the tracking of follow-ups tied to declined estimates. When a customer declines a panel-upgrade estimate, the CRM retains the notes and date, ensuring that the electrician can revisit the situation if the panel trips again. This feature prevents the need to re-evaluate the entire situation from scratch, saving time and improving efficiency. By maintaining detailed records of panel and wiring work, the CRM ensures that every call is handled with the necessary context and information. This approach not only improves the accuracy of the service but also enhances customer satisfaction by providing a seamless experience. In summary, an electrical CRM that focuses on property history, panel and equipment notes, estimates, and inspection and job notes provides a comprehensive view of the electrical system. This detailed record helps electricians make informed decisions, avoid redundant work, and deliver high-quality service. For electricians, the ability to access detailed property records is crucial for providing accurate and efficient service. Whether it's a simple outlet replacement or a complex panel upgrade, having the right information at the right time can make all the difference in ensuring safety and satisfaction. With Neuron's electrical CRM, electricians can focus on what they do best — providing excellent service — while the system handles the record-keeping. This allows for a more efficient workflow, better communication with clients, and ultimately, a more successful business. In electrical work, the importance of detailed records cannot be overstated. From the initial inspection to the final installation, every step of the process should be documented and easily accessible. This ensures that the electrician can quickly identify any issues and provide the appropriate solution. By keeping property history, panel and equipment notes, estimates, and inspection and job notes against the address, Neuron's electrical CRM ensures that every call starts with the necessary context. This approach not only improves efficiency but also enhances the quality of service provided to customers.

Free Electrical CRM + free Electrical website. Forever.

Run customers, jobs and your website for $0. Add AI receptionist, dispatch and automation when you're ready.

What an electrical record holds

Property history — panel age, amperage and prior wiring work
Panel and equipment notes
Estimates for panel upgrades and rewiring
Inspection and job notes from every visit
Lighting and installation jobs logged against the property
Follow-ups tied to a declined estimate
GFCI (Ground Fault Circuit Interrupter) trips and testing records
EV charger installation and permit tracking
Wiring and circuit load details
Permit and inspection requirements for electrical work
Service calls and emergency responses
Repeat work and follow-up visits

The same CRM, booking, dispatch and technician portal — see the full breakdown.

What happens after the call

1
Call type capturedService problem, panel estimate or installation request, recorded before scheduling.
2
Visit bookedA service slot or estimate visit, according to your office rules.
3
CRM updatedPanel, wiring, inspection and estimate history stays on the property.
4
Technician gets contextWhat the caller described is already on the job before the visit.

Free CRM forever

Free basic website with a verified customer-owned domain. Core: $0 forever.

Business Core from $99/mo

AI receptionist included with Business Core. Business phone, booking and dispatch are part of the Business Core platform.

Current Business Core tiers

Copper $99/mo · Silver $299/mo · Gold $999/mo

See pricing

Electrical CRM FAQ

Why keep panel and wiring details on the record?

Because they decide the next conversation. A panel already flagged as undersized at inspection is a different call than a first-time breaker complaint, and the record is what makes that visible to whoever answers. The panel's age, amperage, and prior wiring work are crucial details that inform the next steps. When a panel trips again, having the previous estimate and notes readily available prevents the need to rebuild the history from scratch.

What happens to a declined panel-upgrade estimate?

It stays on the record with its notes and date. When the panel trips again, the history — and the estimate you already gave — is right there instead of being rebuilt from memory. This continuity ensures that the electrician can quickly identify the root cause and provide an accurate solution. The CRM retains the notes and date, ensuring that the electrician can revisit the situation if the panel trips again.

Can I import my existing customers?

Yes — the CRM is free forever, so you can move your customers and job history in and keep working. The CRM foundation stays free. AI Receptionist is included when you choose a Business Core plan. The import process is straightforward, allowing you to seamlessly transition to Neuron's system without losing any valuable data.

How does the CRM handle GFCI trips and testing?

The CRM tracks GFCI trips and testing records, ensuring that electricians can quickly identify and resolve issues. This information is crucial for maintaining safety and compliance with electrical codes. When a GFCI trips, the record helps determine if it's a recurring issue or a one-time event, allowing for appropriate action.

What information is tracked for EV charger installations?

For EV charger installations, the CRM tracks permit and inspection requirements, wiring and circuit load details, and service calls related to the installation. This ensures that all necessary steps are followed and that the installation is compliant with local codes and regulations.

How does the CRM help with repeat work and follow-up visits?

The CRM helps with repeat work and follow-up visits by tracking previous service calls and emergency responses. This allows electricians to quickly identify patterns and address recurring issues. When a property requires follow-up work, the system provides access to all relevant information, ensuring that the job is completed efficiently and effectively.

What types of electrical work are tracked in the CRM?

The CRM tracks a wide range of electrical work, including panel upgrades, rewiring, lighting installations, outlet replacements, and emergency service calls. Each type of work is documented with specific details, ensuring that electricians have all the information they need for accurate and efficient service.

How does the CRM ensure compliance with electrical codes?

The CRM ensures compliance with electrical codes by tracking permit and inspection requirements for all electrical work. This includes documenting the necessary permits and ensuring that inspections are scheduled and completed. By maintaining detailed records, electricians can ensure that their work meets all regulatory standards.

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