Air duct work arrives as a health concern and leaves as a record: what was cleaned, with what, and whether the air quality improved.
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AI receptionist
The receptionist answers musty air that's already making people sick, called in while the tech is in another room, asks what the job needs and books it into the CRM with the caller's details.
Caller
“The air smells musty and the kids are coughing.”
Caller
“We just moved into a new house and the air smells like mildew.”
Caller
“The ducts haven't been cleaned in years and we're getting sick.”
Caller
“We're having a party and the air smells terrible.”
In the CRM
| Step | What the dispatcher sees | What the owner availability sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and property notes, duct and vent locations, cleaning methods used and air quality test results, plus the call transcript. | Nothing yet — the request is not assigned to a owner availability until it is booked. |
| 2Record | The customer record: duct and vent cleaning records, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — same-day windows for health issues, scheduling around HVAC systems, and repeat addresses that want the same tech. | Assigned to the business owner, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Copper. | Marks the job complete; the invoice goes out from the same record. |
Free
$0 forever
Copper
$99/mo
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
Every company starts with a free Core — CRM, website and one technician. Add the receptionist, phone and payments when the calls start coming.
Comparing Air Duct Cleaning software?
Start with the air duct cleaning workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
The CRM foundation is free forever, including customer and job records, a basic pipeline, booking and calendar. A basic website is also free once you connect and verify a domain you own. Business phone, AI Receptionist, automation and Smart Dispatch are paid capabilities.
It starts with the free CRM and basic website, keeps customer and job records with booking and calendar, then lets you add phone, AI Receptionist, automation, Smart Dispatch and technician workflows as the business grows.
The programmatic SEO feature generates and improves local pages for your air duct cleaning services. It improves your on-page SEO; it does not promise Google traffic. You only pay when you apply changes.
