Chimney work arrives as an emergency and leaves as a record: what was cleaned, with what, and whether the flue is safe.
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AI receptionist
The receptionist answers winter heating calls that cannot wait for a callback, asks what the job needs and books it into the CRM with the caller's details.
Caller
“The fireplace is smoking back into the room.”
Caller
“I haven't had it cleaned in years.”
Caller
“The flue seems blocked — can someone check it?”
In the CRM
| Step | What the dispatcher sees | What the owner availability sees |
|---|---|---|
| 1Call | A new request with the caller, the reason and property notes, chimney type and flue material, last cleaning date and inspection findings, plus the call transcript. | Nothing yet — the request is not assigned to a owner availability until it is booked. |
| 2Record | The customer record: chimney & flue records, notes and the job history. | The same record, before the visit — what was done last time and what the caller said. |
| 3Job | The job on the calendar — arrival windows, technician assignment and emergency priorities. | Assigned to the business owner, with the address, the reason and the arrival window. |
| 4Invoice | The invoice and payment link on the same job, with the Payments department from Copper. | Marks the job complete; the invoice goes out from the same record. |
Free
$0 forever
Copper
$99/mo
Silver and Gold add more lines, minutes and the Marketing department — see all plans.
Every company starts with a free Core — CRM, website and one technician. Add the receptionist, phone and payments when the calls start coming.
Comparing Chimney Sweep software?
Start with the chimney sweep workflow on this page, then use the source-checked comparisons for current vendor scope and pricing. If your first question is cost, compare the free field-service foundation and the current Neuron plans before choosing a system.
The CRM foundation is free forever, including customer and job records, a basic pipeline, booking and calendar. A basic website is also free once you connect and verify a domain you own. Business phone, AI Receptionist, automation and Smart Dispatch are paid capabilities.
It starts with the free CRM and basic website, keeps customer and job records with booking and calendar, then lets you add phone, AI Receptionist, automation, Smart Dispatch and technician workflows as the business grows.
The programmatic SEO feature generates and improves local pages for your chimney sweep services. It improves your on-page SEO; it does not promise Google traffic. You only pay when you apply changes.
