How does it handle recurring cleaning schedules?
Properties are assigned a recurring visit — weekly, biweekly or monthly — with a crew, time estimate and checklist, so the schedule is stable and repeatable. Weather and crew changes are managed against the standing plan.
Does it track move-out and special cleaning?
Yes — move-out and deep clean are separate checklists, booked as one-time jobs at the property. The standard recurring clean stays on its schedule while special work is tracked separately.
Can crews see access details and special instructions?
Yes — the crew app shows gate codes, key locations, special instructions and the day's checklist for each property, so crews do not have to call for access information.
Is the cleaning software really free?
Core is $0 forever for CRM, customers and jobs, a basic pipeline, basic booking and calendar, and one production employee. Business phone and AI Receptionist start with Copper; Smart Dispatch and technician workflows are paid-tier capabilities.
Can it handle both residential and commercial clients?
Yes — residential weekly cleans and commercial office cleaning are on the same schedule with their own checklists and requirements. The dispatch board and crew app manage both, so you handle multiple contract types without separate systems.
What happens when a client skips a visit or asks to move it?
The change is recorded on that property's visit, and the standing plan stays in place for the visits after it. The dispatch board shows the gap, so you can fill it with a one-time job or leave the crew's day shorter.
Can a crew swap in when a cleaner is out sick?
Yes. You reassign the day's visits to another crew or cleaner on the dispatch board. The checklist, the access notes and the client's preferences travel with the visit, so the replacement does not start from nothing.
Where do I keep alarm codes and key locations?
On the property record, in the access instructions the crew app shows for that visit. They are written once and read by whoever is assigned, instead of being passed around in text messages.
Can I attach photos to a visit?
Yes. The crew adds before and after photos on the visit, and they stay on the property's history. If a client says a room was missed, you open the visit and look.
Does it set my prices on its own?
No. You enter the price you quoted for the clean, and the record keeps it with the property and the visit. The software does not decide what a clean costs.
Can I bring my existing client list over?
Yes. Your clients and their history can be moved into the free CRM foundation, so the recurring schedule can be rebuilt on the board without retyping every property by hand.
What if I clean offices at night and homes in the day?
Both run on the same board. A commercial site has its own contact, access rules and after-hours window, and a home has its own day and crew, so the two never need separate calendars.
